Sr. Community Engagement Strategist - San Francisco

Only for registered members San Francisco, United States

1 day ago

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Job summary

We are looking for a Senior Community Engagement Specialist to lead and scale customer engagement within Adobe Express Community Forums. This role will play a pivotal part in shaping the future of the community experience -- delivering a vibrant space for customers to connect, exchange knowledge, and provide support all while flexing for an AI-first world.
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Responsibilities

  • Develop and lead Express' community forum strategy and drive initiatives that nurture a vibrant creative community, increase engagement, and foster belonging among customers and advocates
  • Respond to and resolve customer questions, issues, feedback, etc. and proactively create publish curate content in our community forums that meet target metrics goals.

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