Desktop Support Specialist - Flowood, United States - ACL Digital

Description

Job Title: Desktop Support

Location: Jackson, MS

Duration: Contract

Job Description:

Selected candidates role will focus on providing all levels of support to our customer base, both remotely and onsite. Candidate will be the initial point of contact with end users requesting IT Support. Ideal candidate has experience in DesktopLaptop repair and troubleshooting, software installation, hardware implementation and active directory administration. Candidate must also have experience providing remote assistance using various platforms and must be experienced with providing support for O365 Applications. Must be good at organizing, prioritizing, and planning. Candidate must be able to update and maintain Help Desk records in accordance with established support procedures. Candidate must also have excellent communication skills

Experience working in a help desk environment

Experienced with providing support for O365 Applications

Experience providing remote assistance using various platforms

Experience in desktoplaptop repair, troubleshooting, and software installation

Hardware Implementation and Deployment

Active Directory Management