- Proficient in the operating functions of cash register and micros computers for all food outlets.
- Maintains expected service levels, ensures all revenue is accurately handled and internal controls during system outages.
- Possess the ability to effectively communicate in a clear, professional and friendly manner with all guests and employees.
- Accurately manages and delivers comps to guests.
- Differentiate guest service and gives priority service to the appropriate tier leveled player during cash and seating transactions.
- Ensures tables are clear, appropriately set up and presentable for guests to be seated prior to being seated.
- Presents an impressionable persona when greeting guests and during their departure.
- Presents customers their menu and informs and up-sells any specials/Chefs feature with enticing verbiage.
- Engages guests in conversation during seating and/or register transactions.
- Handles and solves any concerns and questions from guests.
- Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same.
- Adheres to regulatory, departmental and company policies.
- Keeps designated working area clean and organized and assists in maintaining cleanliness of dining room.
- Observes all safety rules and regulations.
- Makes sure all areas assigned are clean and free of debris.
- Always maintains proper food levels to ensure that all guests receive high quality products as defined by company standards.
- Maintains a visible positive attitude at all times and greets everyone with a smile and says their department signature greeting.
- All related s job duties are performed in accordance with departmental and Caesar's policies, practices and procedures as defined by the Executive Chef and the company standards of excellence.
- Appropriately reserves and manages guest bookings/reservations.
- Manages the flow of business and seats the restaurant in rotation regardless of business volume.
- Works closely with servers, bussers and management to ensure quality of food, the dining experience and guest satisfaction.
- Ensures accurate set up for accommodating large groups/parties.
- Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, assisting buss person and servers as necessary...
- Other duties as assigned.
- Accurately obtains vital information from guests to communicate to management and casino hosts.
- Upholds standards of dining room ambiance and atmosphere.
- Three months previous experience as a Host/Cashier is preferred
- High School diploma or GED equivalent is preferred
- Must be able to communicate in a clear and concise manner
- Must be able to get along with co-workers and work as a team
- Must present a well-groomed appearance
- Must have speed and accuracy in order to maintain maximum efficiency
- Must be able to read, write, speak and understand English
- Must have a sense of urgency and react to changing business demands
- Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
- Possess the ability to professional handle high pressure and difficult situations.
- Must be able to maneuver to all areas of assigned restaurant throughout entire shift
- Must be able to work at a fast pace and in stressful situations
- Must be able to respond to visual and verbal cues
- Must be able to stand on feet for prolonged periods of time
- Must be able to maneuver around in a kitchen setting
- Must be able to work on a computer for long periods of time
- Must be able to work in a noisy environment
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Host Cashier-Chop Block - Maricopa, United States - Caesars Entertainment Corporation
Description
Identified shifts will vary based on business needsStarting pay for this role is $15.00 per hour and may vary based on experience
JOB SUMMARY:
The Host/Cashier maintains a high energy level, seats guests in the restaurant and/or handles transactions as a cashier and/or handles all monies in the cash register.
SHARED ESSENTIAL JOB FUNCTIONS:
CASHIER
ADDITIONAL JOB DUTIES:
EDUCATION and/or EXPERIENCE:
QUALIFICATIONS:
The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
DISCLAIMER:
Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
