- Ensure outstanding customer service is provided to existing customer account by keeping up to date with current promotions, new products, and with current customer service practices to find opportunities for growth.
- Develop account planning strategies, sales opportunities, and understand existing business and the segments they serve.
- Use Customer Relationship Management (CRM) tool to run accounts, maintain call logs and contact info, run reports.
- Collaborate with store managers and employees to ensure customers' needs are met.
- Facilitate customer quotes to achieve margin targets according to PPG pricing strategies.
- High school diploma required
- Three (3) years' experience with stellar customer service acuity.
- CRM software experience preferred while previous coatings experience is sought after.
- Daily travel within an assigned territory; must have valid driver's license.
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Account Development Manager - Gulfport, United States - PPG Industries
Description
As an Account Development Manager, you will grow new sales through assigned PPG Paints stores, growing both existing business year-over-year, and developing new accounts.
You will report to the Regional Manager and work remotely/on the road based in the Gulfport, MS area.
Key Responsibilities
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
