Enrollment Specialist I - United States
14 hours ago

Job summary
The Enrollment Specialist I processes enrollment transactions accurately and efficiently to ensure timely and correct setup of member and group information.This role focuses on data entry, verification, and maintenance of enrollment records while adhering to established procedures and quality standards.
Responsibilities
- Responsible for accurate, timely updating of member enrollment records to reflect correct effective/termed eligibility dates and benefit plans per client specific requirements within SLAs.
- Coordinate work with multiple departments (Claims intake, Dental Review) to ensure that enrollment changes are handled timely and accurately and client turnaround times are met.
- Support member fulfillment requests which include but are not limited to, ordering ID cards, member manuals, provider directories, and welcome letters.
- Assist with Claims Intake on researching member records for claim entry as necessary.
- Perform follow-up with internal departments and management team on status of any open enrollment issues or risks to not meeting client requirements.
Job description
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