Student Account Specialist - Norfolk, United States - Old Dominion University

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    Description
    Posting Details

    Working Title Student Account Specialist

    Position Number 00811A

    Department FINANCE OFFICE

    Location Norfolk, VA

    Type of Position Classified

    Type of Job Full Time

    EEO Category F Administrative Support (Clerical & Sales)

    Job Description


    TWO POSITIONS WILL BE FILLED FROM THIS RECRUITMENT


    Ensure due diligence is followed in processing Title IV and Federal Perkins Loan transactions while ensuring that all reconciled differences are resolved monthly.

    Performs all University billings and actively followup to collect the University's receivables. Process refunds and adjustments promptly and accurately and ensure compliance with University, Federal and State guidelines and regulations.

    Type of Recruitment

    Knowledge, skills and abilities

    Working knowledge of basic bookkeeping/accounting principles and practices. Working knowledge of office procedures and equipment. Strong verbal and written communication skills. Demonstrated ability to perform detailed work with numerical data, and to make arithmetical calculations rapidly and accurately. Demonstrated ability to effectively utilize personal computers to include word processing, spreadsheet, and related software. Demonstrated ability to prepare routine financial reports and statements. Demonstrated flexibility to be utilized in various areas of the office. Demonstrated ability to analyze fiscal transactions for conformity with applicable procedures and regulations. Demonstrated ability to work effectively with people and to perform under pressure and meet deadlines.

    Special licenses, registration or certification

    None

    Education or training

    None

    Level and type of experience

    Some accounts receivable experience including billing and collecting of past due receivables. Some experience with Federal Perkins Loan Program. Some experience auditing records for accuracy and providing excellent customer service in a high volume environment.

    Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)

    Basic working experience with Federal Perkins Loan Program. Basic working experience auditing records for accuracy and providing excellent customer service in a high volume environment. Some experience with Banner software. High school diploma or the equivalent, supplemented by bookkeeping, accounting training and education.

    Conditions of Employment

    This is an open until filled recruitment. This recruitment may close after the five-day required posting period when a suitable pool of applicants has been generated.

    Annual Salary/Hourly Rate Salary non-negotiable $ - 36,750

    Posting Detail Information

    Job Requisition Number S02442

    Job Open To General Public

    Open Date 10/09/2023

    Close Date

    Open Until Filled Yes

    Special Instructions Summary

    None

    Criminal Background Check The final candidate is required to complete a criminal history check.

    College Home Page

    Department Home Page

    Equity Statement


    It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information.

    Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.

    Reasonable Accommodation Request

    If you are an individual with a disability and require reasonable accommodation, please contact the Office of Institutional Equity & Diversity at

    Alternative Hiring Process


    In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process.


    To be considered for this opportunity, applicants will need to provide their Certificate of Disability ( COD ) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services ( DARS ).


    Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability.

    If you need to get a Certificate of Disability, use this link: , or call DARS at

    Pay Transparency Nondiscrimination Provision


    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

    However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor's legal duty to furnish information.

    Supplemental Questions

    Required fields are indicated with an asterisk (*).

    Applicant Documents

    Required Documents

    Resume

    Cover Letter/Letter of Application

    Optional Documents

    Yellow Layoff Form

    Blue Layoff Card

    AHP Letter