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    Dispatcher - Springfield, United States - First Transit

    First Transit
    First Transit Springfield, United States

    3 weeks ago

    Default job background
    Description
    Location 600 Berkshire Ave Springfield, Massachusetts 01109 US

    Phone Number

    Categories Operation Support

    Req ID JR3106 Dispatcher (Open)

    First for a reason


    First Student is the largest school transportation provider in North America with more than a century of experience providing safe and reliable transportation.

    We work with 1,250 school districts in 39 states and 8 Canadian provinces carrying approximately five million students in 21,000 schools daily.

    At First Student, our Dispatchers are a constant reflection of our companys commitment to safety and customer service.

    The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line.


    At First Student, we are proud to offer:
    $26/hr. starting wage

    Tremendous Career Advancement Opportunities due to a strong presence across North America

    Positive and rewarding work environment


    Dispatcher Responsibilities:
    Oversees all routes and scheduling of buses

    Counsels and coaches drivers and monitors

    Handles heavy phone and radio traffic

    Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager

    Serves as primary communication liaison with major contracted customer

    May handle charter reservations, billing, or driver payroll

    Provides solutions to drop-off and pick-up problems

    Handle back-up driver duties or perform miscellaneous clerical duties as needed

    Completes assignment of special projects

    Assists with supervision of day-to-day operations


    Dispatcher Experience and Skills Required:
    3-5 years experience

    High school diploma or equivalent

    Basic knowledge of radio dispatch equipment

    Excellent communication and customer service skills

    Ability to deliver under time constraints and deadlines

    Previous terminal operations, dispatch, or driver experience

    Computer literate

    Subject to DOT drug testing and physical.

    DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.


    First Students commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment youll love.

    As a huge company with 120,000 staff and over 2.5 billion customers worldwide, youll also enjoy security, a brilliant future, and excellent training.

    Apply today to join our team

    We aspire to have a culture where all people are First.

    We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

    First is also committed to providing a drug-free workplace.

    For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance.

    First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.

    "


    In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.


    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

    First is also committed to providing a drug-free workplace.

    First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law.

    Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request
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