Department Manager - Denton
4 weeks ago
Job summary
About this role As a Department Manager you'll be the leader supporting and encouraging your whole team By bringing everyone together you'll create an inclusive culture that promotes collaboration and an entrepreneurial spirit ensuring excellent operational & visual experience for store customers & colleagues You'll analyze follow up on sales create plans to optimize results profits A Day in the Life Working at H&M means no two days are ever the same but a typical day will include customer sales profit You are responsible for total OMNI customer experience in store ensuring visual commercial curation according to global guidelines Representing yourself brand positively during customer interactions Be aware take responsibility of department strengths identifying commercial opportunities acting on them Establish analyze sales budget goals creating plans to optimize results Ensure customer service provided in all areas of store team actively promoting selling products Follow up that team is actively promoting our Customer Loyalty App Hello Member sustainability initiatives Manage department cost efficiently Ensure correct routines fitting room checkout transaction returns exchanges Update upkeep BOH Areas key information health safety tidiness Responsible opening closing store daily Keep updated fashion scene trends tendencies styles brands competitors influencers Provide product fashion knowledge relevant information during customer interactions Responsible recruitment onboarding performance management developing team Maintain share knowledge skills with colleagues Collaboration planning teamwork Visual Merchandiser Secure clean tidy sales floor back house stockroom areas High fashion quality visual commercial product presentation garment care Secure good stock levels input allocation Area team Full garment cycle delivery presentation fitting room routines according standards tools technology Upkeep best practice OMNI Services instore tech services Instore Care App Click Collect Smart Store Strong balance price signs throughout store following guidelines global local strategies Maintain correct routines admin tasks people operations Handled correctly Routine cleaning maintenance equipment Regularly inspect check inventory Manage staff manage workload Create maintain positive employee relations Promote employee development training Teamwork communication Participate Onboarding introduction processes trainings courses Relevant future development Develop implement policies procedures Ensure legal compliance Always maintaining confidentiality Maintaining high standards professionalism Job Description H&M seeks Department Managers who will lead teams within their stores They should have strong leadership skills be able to motivate employees help them grow professionally personally Customers come first so empathy understanding important Also they must have ability communicate effectively collaborate with other departments Keeping track finances managing budgets setting targets planning achieving goals Their goal is ensure H&M stores run smoothly efficiently They do this by analyzing data making informed decisions leading teams guiding employees towards common goal Delivering exceptional retail experiences They make sure every interaction between customers employees memorable pleasant Employees enjoy working here because it challenging fun fast paced dynamic environment constantly changing This means they need adapt quickly think creatively solve problems independently Collaborative teamwork essential as well Everyone works together achieve same objective Whether manager assistant manager colleague every single person plays crucial part success Our company values diversity inclusion We want hear voices perspectives bring new ideas solutions Work hard play harder That what we about So if looking exciting opportunity where creativity innovation valued join us today h&m.com/careers
Job description
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