Social Services Aide - Red Bluff, CA

JOB · Under general supervision, the Social Service Aide assists Social Workers by performing specifically designated tasks related to the improvement of family functioning and child and adult services; and performs related work as required.Social Service Aide is a paraprofession ...

Job description

JOB

Under general supervision, the Social Service Aide assists Social Workers by performing specifically designated tasks related to the improvement of family functioning and child and adult services; and performs related work as required.Social Service Aide is a paraprofessional class. Incumbents assist Social Workers by relieving them of routine tasks such as performing assessments of clients in the In-Home Support Services program, instructing parents in the development of parenting and household management skills, and/or performing various tasks for the child and adult service programs.Nature of work: The primary function of a Social Service Aide is to assist professional staff in casework by interviewing clients, conducting home visits, training and on-going assessments. This position also transports clients, enters data into computer systems and provides referrals to community resources and assists clients in obtaining essential services. The position facilitates communication between professional staff and clients.Typical duties of a Social Service Aide include: Operating county vehicles to transport clients from their homes to medical appointments, job interviews, trainings, court and other necessary services; assists clients in completing forms and applications, explains program rules and regulations; report and records observation of client interactions; supports program goals, methods, practices and procedures; performs basic office work including setting up appointments with clients, assembling information packets and other work as needed.Controversial Issues: As a Social Service Aide, you may be required to take actions that conflict with your own values. A Social Service Aide must be able to accept clients' differences and interact with them in a non-judgmental manner.Ideal Candidate: The ideal candidate will have the ability to develop professional relationships with a diverse client base; be able to work closely with team members of the Agency, community partners and family members; possess effective written and oral communication skills, excellent organization skills, ability to prioritize tasks; maintain calm and professional performance and demonstrate exceptional customer service working with client populations that have substance dependence, mental or physical health, trauma, or domestic violence history.The Social Service Aide differs from the Social Worker in that the former requires a lower level of skill and training than the level required of a professional Social Worker.SUPERVISION EXERCISED AND RECEIVEDIncumbents in the Social Service Aide classification receive supervision from a Social Worker Supervisor or other higher-level supervisor or manager.

EXAMPLE OF DUTIES

Duties may include, but are not limited to, the following: Maintains a routine caseload of elderly adults who are infirm or incapacitated and receiving household services.Conducts ongoing client needs assessments and verifies needs by contacting medical and health services providers.Presents client assessments to professional staff for approval.Completes narrative reports regarding a client's condition and services provided and/or recommended. Enters data regarding case and client information and contacts into automated system.Makes client referrals to medical personnel or social workers as needed.Provides direct training and counseling to mentally ill and developmentally disabled parents on parenting and household management skills, and teaches families about nutritional meal preparation, budgeting and household care.Monitors the medical and psychological care of abused children.Supervises visits between parents and children and reports observations to social worker.Provides emergency child care.Transports or accompanies clients to appointments for service or interviews.May testify in juvenile court hearings.Assists Social Workers in providing a variety of child and adult social services.Acts as liaison between clients and professional staff, individuals and groups in the community serviced.Directly assists families in using and learning about the resources of society, particularly medical, legal and employment services.Maintains records of work performed, and performs other related work as required.Performs related duties as assigned.EMPLOYMENT STANDARDSKnowledge of: Basic rules and regulations regarding In-Home Support Services, child abuse reporting, and Welfare and Institution Codes.Basic community resources useful to clients served, acceptable housekeeping and homemaking standards, including the methods, materials and equipment used in general housekeeping work.Basic methods and attitudes involved in the in-home care of physically ill, handicapped or disabled persons and adequate food preparation with limited kitchen equipment.Ability to: Interview persons to obtain a variety of information applicable to the provision of social services.Understand and accept differences in human behavior resulting from cultural, economic or other forms of deprivation.Effectively instruct physically and mentally disabled adults in parenting and household skills.Deal with physically and sexually abused children.Prepare basic written reports.Recognize and report specific indications of need for social services.Maintain confidential information in accordance with legal standards and/or County regulations.Establish and maintain effective working relations with co-workers, outside organizations, and the public.

SUPPLEMENTAL INFORMATION

Examination Information Training & Experience Examination – Weighted 100%The Training & Experience Examination is designed to elicit a range of specific information regarding each candidate's knowledge, skill, abilities, and potential to effectively perform the duties relative to the classification. Responses to the questionnaire will be assessed based on pre-determined rating criteria. All applicants must complete the entire examination to receive a score. To obtain a position on the eligible list, candidates must receive a minimum rating of 70% on the examination. Examination administration and processing time is approximately two weeks after the closing date of the job bulletin. Eligible List InformationA departmental open eligible list will be established for the county of Tehama. The list will be utilized for 12 months after it is established unless the needs of the service and conditions of the list warrant a change in this period.Retest PeriodOnce you have taken the examination, you may not retest for SIX (6) MONTHS from the established eligibility date.Special Testing ArrangementsSpecial testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contact CalHR at or upon notification that your application has been approved. Documentation from medical, military, school or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination.Education DocumentsIf you are using education to meet the minimum qualifications, you must attach your transcripts to your application. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be unofficial; official transcripts may be required upon appointment. Please redact birthdates and social security numbers.General InformationThis position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.MSS reserves the right to revise the examination plan to better meet the needs of the recruitment if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules, and all competitors will be notified. If you meet the requirements stated on this bulletin, you may take this examination. Your performance in this examination will be rated against predetermined rating criteria. All competitors who pass will be added to the eligible list. Meeting the entry requirements does not assure success in the examination or placement on the eligible list. General Qualifications: Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgement, the ability to work cooperatively with others, and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. As part of the hiring process, a background investigation may be required.Equal Employment OpportunityThe Merit System Services program is committed to equal employment opportunity for all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.Benefits This position offers the following benefits: Represented by the Joint Council bargaining unit.96 hours of vacation per year, increasing upon continuous years of service.96 hours of sick leave per year.14 paid holidays plus one 8-hour personal holiday.CalPERS retirement plan, 8% employee contribution.The County pays approximately 80% of premium for medical, dental, and vision plan (including a $30,000 life insurance plan for employee). For the employee and entire family, the current employee's share of the insurance plan is $266.97 per month.Annual salary step increase based upon satisfactory performance and completion of 2,080 hours (Steps A to E).Deferred compensation plan with the County matching the employee's deposit, up to $60 per month.Supplemental insurance plans are available.Employee Assistance Program is provided to all employees at no cost by the County.Additional Information ADA/EEO/DRUG-FREE WORKPLACE As a condition of employment Tehama County Social Services will require: A valid driver's license will be required at the time of appointment. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis. Proof of ability to work in the United States Pre-employment drug testing and physical Government agencies accessing US government information, which include federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent to the IRS background investigation requirements for access to federal tax information. A background check may be required if the position requires access to these types of records. Background requirements consist of three components which include, fingerprinting, citizenship verification and local law enforcement checks. State agencies must conduct investigation during time of hire and ensure a reinvestigation is conducted five (5) years from the date of the previous background investigation for each employee that has access to federal tax information.About Tehama CountyBeautiful Tehama County is in the heart of northern California, midway between Sacramento and the Oregon border. Based on the shores of the Sacramento River and in the shadows of Mount Lassen, Tehama County boasts some of the lowest housing costs in California along with short commute times to work. The County is home to a myriad of recreational activities.