Call Center Outbound Business Account Representative - Grenada - Sparklight

    Sparklight
    Sparklight Grenada

    4 days ago

    Description

    Job Title: Call Center Outbound Business Account Representative

    We keep our customers and associates connected to what matters most. For our associates, that means a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.

    Sales professionals will connect with small and mid-sized businesses, show them the value of switching to Sparklight’s broadband services. Positive impact includes ensuring internet stays up during client pitches or allowing hotels to check guests in smoothly.


      Main Responsibilities:

      * Follow-up calls ensure current customers are satisfied.
      Upsell by asking discovery questions & presenting additional options better fit their needs.


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