Software Engineering Manager - Commerce (100 Remote) - Los Angeles - Hopper

Description

About The Job

Hopper Technology Solutions (HTS) is seeking a smart, creative, and hands-on Engineering Manager to lead a squad dedicated to our high-stakes Enterprise and Corporate B2B partners. You will be at the heart of our mission to revolutionize travel technology for global giants. In this role, you are a technical steward and a people multiplier, leading a high-performing team of engineers building complex, distributed systems that handle millions of transactions. You'll navigate the intersection of technical excellence, enterprise-grade reliability, and the rapid "zero-to-one" pace that defines Hopper.

What Would Your Day-to-day Look Like

• Hire, mentor, and coach a multidisciplinary squad. You'll be responsible for building a high-trust culture where engineers are empowered to act like owners.
• Partner closely with product teams to translate "big-picture" partner needs into executable technical roadmaps. You'll ensure we ship high-quality features while managing the unique complexities of B2B integrations and public-facing APIs.
• While you won't be coding 100% of the time, you will stay deeply technical. You'll lead architectural reviews, help unblock complex debugging sessions, and ensure our stack remains scalable and resilient.
• Own the "run" of your team's services. This means establishing on-call rotations, driving down technical debt strategically, and ensuring our systems meet the strict SLAs required by our enterprise corporate partners.
• Act as the primary technical point of contact for external partners. You must be able to explain complex system constraints to non-technical stakeholders and advocate for the best technical path forward. There may be some travel within North America for client meetings.

You Are a Perfect Fit If You

• Have 2+ years of experience leading engineering teams and 7+ years in software development (ideally with JVM/Scala or React experience).
• You are comfortable with ambiguity and can build the "MVP" without sacrificing the long-term integrity of the system.
• You have experience with microservices, distributed systems, and designing APIs that are robust enough for global enterprise use.
• You prefer a "ship and iterate" approach. You can distinguish between what needs to be perfect on Day 1 and what can be optimized on Day 30.
• You find more satisfaction in your team's success than your individual commits. You have a proven track record of growing junior engineers into seniors and seniors into leads/architects.

More about Hopper

• Perks and benefits of working with us:
• Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages.
• Unlimited PTO.
• Carrot Cash travel stipend.
• Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
• Please ask us about our very generous parental leave, much above industry standards.
• Entrepreneurial culture where pushing limits and taking risks is everyday business.
• Open communication with management and company leadership.
• Small, dynamic teams = massive impact.
• 100% employer paid Medical, Dental and Vision coverage for employees.
• Access to Disability & Life insurance.
• Health Reimbursement Account (HRA).
• DCA/ FSA and access to 401k plan.

At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper's mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips.

The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. The Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials.

While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we've grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world's largest brands.

Through HTS, our B2B division, the company supercharges its partners' direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more.

Here are just a few stats that demonstrate the company's recent growth:

• Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS' channels every year.
• Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.
• Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel.
• Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business.
• Through HTS, any travel provider can integrate and seamlessly distribute Hopper's fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more.

Hopper has been named the #1 most innovative company in travel by Fast Company. Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agency in North America and 70% of our app customers are Gen-Z and millennials travelers.

Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.

Come take off with us

Compensation Range: $300K - $470K