Technical Support Specialist - Jackson, United States - Elegant Enterprise-Wide Solutions
Description
REQUIRED SKILLS/EXPERIENCE
YEARS
Microsoft Active Directory 2012 R2 (or higher) experience
2 years
Microsoft Exchange 2013 (or higher) experience
2 years
Microsoft Server 2016 (or higher) experience
2 years
Routing and switching experience
3 years
Google G Suite and/or Microsoft Office 365
2 years
Microsoft Azure Active Directory and Intune
2 years
Experience implementing audio-visual communications (video conferencing) using H.323 protocol
1 year
Experience developing and delivering technical training in a classroom setting
2 years
Project management experience for hardware and software implementation projects
2 years
WAN, LAN and network design experience, including development of layouts and specifications
2 years
Microsoft Certified Systems Engineer (MSCE), Microsoft Certified IT Professional Server Administrator (MCITP- SA), or Microsoft Certified IT Professional Enterprise Administrator (MCITP-EA)
3 years
Cisco Certified Network Associate (CCNA) with experience including, but not limited to, connecting into routers via PCs and laptops, examining interfaces, pinging and tracing routes; and basic IP configuration
3 years
Microsoft Windows 10 and 11 experience
6 months
Mac OS 10.11 or higher
2 years
Microsoft SQL Server 2012 or higher
2 years
Server and workstation virtualization experience
3 years
Firewall configuration experience
3 years
Experience in MDM technologies for setting up and managing devices on and off campus such as Google Admin Console, Intune for Education, JAMF, etc.
2 years
Experience in setting up and managing a web filter for devices on and off campus
2 years
Experience in implementing remote support solutions for devices on or off campus
2 years
Wireless/Wi-Fi Networking Experience
2 Years
Ability to interact with functional users and technical staff regarding business and information technology needs
No minimum requirement specified
Ability to listen and solve problems
No minimum requirement specified
Ability to create and maintain documentation
No minimum requirement specified
Ability to quickly and efficiently manage multiple tasks and projects
No minimum requirement specified
Ability to effectively work with team members in multiple geographic locations throughout Mississippi
No minimum requirement specified