- Assist in achieving sales goals through effective leadership
Sales Team Lead - Ashland - Palmetto Moon
Description
Sales Team Lead
Palmetto Moon is a rapidly growing specialty apparel, accessories, home and gifts retailer celebrating the Southern lifestyle. A company that is Southern at heart, Palmetto Moon's focus is on relentless customer service and a premium assortment.
The Sales Team Lead plays a pivotal role in day-to-day operations by providing leadership, guidance, and operational support to the team.
Achieving this involves performing manager on duty shifts to monitor and motivate team members. Hold self and others accountable for actively participating in sales driving activities such as learning product knowledge etc.
In addition assist with exceptional customer service which includes engaging with every customer equipping yourself with appropriate product knowledge answering customer inquiries resolving issues train coach team to offer expected level of customer service drive sale performance handling complaints professionally strive resolve promptly satisfactorily communicate concerns timely manner also ensure merchandise displayed accordance visual merchandising standards company guidelines general responsibilities include holding policies behaviors address specific role driver workplace safety including safe working practices updated emergency procedures reporting responding accidents adhering business scams ensuring nightly secure building prompt tasks zoning perform accurate register counts maintain correct nighttime deposits complete recovery store–
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