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Lead Content Designer Location: NYC, NY - Nyc, United States - Vy Systems
Description
Job Responsibilities
Collaborate with product, technology, design and research partners to create simple, elegant solutions to complex user problems
Identify opportunities for research activities (user interviews, surveys, focus groups, usability studies, etc.) and leverage findings to optimize product design and development
Leverage user insights and data to develop end-to-end content strategy for customer-centric digital experiences
Partner with designers to create user experience (UX) artifacts for web, mobile and omni-channel experiences (e.g., journey maps, conceptual models, user flows, wireframes, high-fidelity prototypes)
Plan, write and shape digital content (User interface (UI), product education, naming conventions, navigation, etc.
Share work across the organization through design reviews, product reviews and more
Required Qualifications, Capabilities, and Skills
Minimum of 7 years experience writing across digital channels and platforms (web, mobile, email, social media, etc.
Experience with user experience (UX) Writing required
Excellent written and verbal communication skills
Thorough knowledge of English language, grammar, spelling, punctuation and usage
Experience working with brand standards
Proactive, solution-oriented mindset with strong attention to detail
Record of success creating content for complex end-to-end experiences in alignment with customer needs and business goals
Demonstrated ability to successfully manage multiple priorities, follow schedules and meet deadlines
Strong presentation skills and experience sharing strategic rationale with partners, senior leaders and stakeholder
