Sales Associate - Omaha, United States - Helget Home Care

Helget Home Care Omaha, United States

3 days ago

Description

As a Sales Associate, you will contribute to generating sales for Helget Home Medical. You will be responsible for enthusiastically prospecting and closing sales over the phone and maintaining strong customer relationships. You will also greet customers at our location and assist them with any questions they have about our products and services. To be successful in this role, you must have superior people skills and be an excellent communicator comfortable presenting products or services over the phone and in person.

RESPONSIBILITIES:

Contact prospective and existing customers to inform them about products and services
Answer questions about products, services, or the company
Ask questions to understand customer requirements, overcome objections, and close sales
Enter and update customer information in the database
Take and accurately process orders in the system
Handle any grievances to preserve the company's reputation
Go the "extra mile" to help customer and facilitate future sales
Keep records of calls and sales and note useful information
Direct prospects to sales management when needed

REQUIREMENTS

High school diploma required, BA/BS or equivalent work experience preferred
Proven experience in tele-sales or other sales/customer service role
Proven track record of successfully meeting activity and sales quotas
Successful track record using upselling and suggestive selling techniques
Knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Fluent in English with superior verbal and written communication skills
Superior customer service and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints

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