Outreach Service Technician/Phlebotomist Full-time - Point Pleasant
1 day ago
Job description
Rivers Health is seeking a full-time outreach service technician with phlebotomy experience.
This position is responsible for receiving, verifying and processing outreach laboratory orders from outreach facilities/nursing homes utilizing the Hospital's outreach services.
Essential Job Functions
Receives and assures accuracy of outreach laboratory specimens, verifies demographics, registers patients with high rate of accuracy.
Takes messages from outreach facilities/nursing homes and forward timely and accurately to Coordinator of Outreach Services or other appropriate hospital personnel/department.
Perform other clerical department duties as assigned or requested.Collects specimens from patients in a manner that supports the guest relations policy of the hospital. Using 2 identifiers.
Identify, accession, and distribute samples within department
policy and procedure.
Prepare samples properly for testing by reference laboratory in
appropriate fashion
(ie:
DHL, Airborne, Fedex, US Mail, etc.)
Ensures that adequate supplies are available to complete anticipated volume of testing
Follows safety and infection control policies of the laboratory and
all other hospital and department policies and procedures.
Participates in all mandated inservice programs on an annual basis.
Demonstrates excellence in customer service skills.
Fosters an atmosphere of teamwork and collaboration.
Participates in quality improvement activities including serving on
quality improvement teams.
Complies with Corporate Policies, Departmental Policies and
Procedures and Employee Handbook.
Utilizes centrifuge as needed.
Other duties that may be assigned.
Scan documents as needed.
Assist with client billing, SVI as needed.
Collects specimens from patients in a manner that supports the guest relations policy of the hospital. Using 2 identifiers.
Identify, accession, and distribute samples within department
policy and procedure.
Prepare samples properly for testing by reference laboratory in
appropriate fashion
(ie:
DHL, Airborne, Fedex, US Mail, etc.)
Ensures that adequate supplies are available to complete anticipated volume of testing.
Follows safety and infection control policies of the laboratory and
all other hospital and department policies and procedures.
Participates in all mandated in-service programs on an annual basis.
Demonstrates excellence in customer service skills.
Fosters an atmosphere of teamwork and collaboration.
Participates in quality improvement activities including serving on
quality improvement teams.
Complies with Corporate Policies, Departmental Policies and
Procedures and Personnel Employee Handbook.
Stocks and cleans work areas as required.
Performs general clerical duties, including filing, answering
phones, greeting all customers, distributing patient reports.
Provide courier services as directed by supervisor to outside
accounts, utilizing private or corporate owned vehicles.
On call as directed.
Respond to all calls within a 15-minute time frame.
Must have cell phone close by and charged accordingly.
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