Follow-Up & Collections - 250068 - Tempe - Medix™

    Medix™
    Medix™ Tempe

    19 hours ago

    Healthcare
    Description

    Hiring a Follow-Up & Collections Specialist in Tempe, AZ

    Schedule: M-F 7-4 PM or 8-5 PM

    Salary Range: $48,000 - $60,000 annually

    $7,500 sign on bonus

    Performance bonuses (about $6,500 a year)

    $63 weekly reimbursement to DoorDash

    Day to day:

    • Manage patient accounts from resubmission to final resolution, ensuring accurate balances and contract compliance.
    • Research and resolve denials, draft appeals, and escalate accounts as needed.
    • Follow up with payers to secure timely reimbursement and resolve underpayments.
    • Review EOBs to confirm payment accuracy and patient responsibility.
    • Analyze trends in denials and collections; report findings and suggest improvements.
    • Conduct account reviews including secondary billing, contractual adjustments, and coverage verification.
    • Handle patient calls for collections, payment plans, and financial assistance.
    • Draft and manage correspondence with patients and payers; determine next actions.
    • Maintain knowledge of payer rules, CMS guidelines, insurance regulations, and billing codes.
    • Serve as a resource and trainer for billing staff; support complex issue resolution.
    • Organize work to meet productivity goals and collaborate with internal and external stakeholders.
    • Support compliance with company billing policies, safety programs, and quality initiatives.
    • Perform additional duties as assigned.

    Must Have Qualifications:

    • High school diploma or GED equivalent
    • 5+ years medical collections experience
    • Knowledge of general office procedures and office equipment
    • Proficiency with PC, Microsoft Office (Word, Excel), and medical billing software

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