- Greet guests warmly and make them feel welcome.
- Assist guests with menu selections and provide detailed information about food and beverage offerings.
- Ensure prompt and courteous service throughout the meal.
- Address any customer inquiries, concerns, or special requests with professionalism and enthusiasm.
- Accurately take food and beverage orders from guests.
- Input orders into the restaurant's POS (Point of Sale) system.
- Double-check orders for accuracy before submitting them to the kitchen.
- Coordinate special requests and dietary restrictions with the kitchen staff.
- Serve food and beverages promptly and according to established presentation standards.
- Perform tableside tasks, such as wine presentations, bread and oil service, and water service.
- Promote additional items, such as wine pairings, specialty cocktails, or dessert selections to enhance overall dining experience.
- Monitor guests' needs and promptly refill drinks, clear empty plates, and provide additional items as requested.
- Ensure that all meals are served correctly, with the appropriate condiments and accompaniments.
- Set up and clean tables before and after guest use.
- Ensure the dining area is clean, well-maintained, and properly stocked with utensils, napkins, and condiments.
- Assist in overall restaurant cleanliness, including helping with dishwashing and cleaning tasks as needed.
- Collaborate effectively with kitchen staff, bartenders, and other servers to ensure smooth and efficient restaurant operations.
- Communicate guest feedback and special requests to the appropriate team members.
- Promote daily specials, desserts, and beverages to increase sales.
- Suggestively sell additional items or upgrades to enhance the guest experience.
- Adhere to all health and safety guidelines, including food safety regulations.
- Follow company policies and procedures regarding alcohol service and guest conduct.
- Handle cash and credit card transactions accurately and securely.
- Previous upscale dining service experience is preferred.
- Excellent communication and interpersonal skills.
- Strong attention to detail and a commitment to maintaining a high level of service excellence.
- Ability to work in a fast-paced and high-pressure environment.
- Team player with a positive attitude.
- Flexibility to work evenings, weekends, and holidays.
- Knowledge of wine and spirits is a plus.
- Must be able to lift trays of food and beverages.
- Ability to stand, walk, and carry trays for extended periods.
- Ability to bend, stoop, and reach as necessary.
- Flexibility to work evenings, weekends, and holidays.
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Server
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Server - Indianapolis, United States - CMLH
Description
Since 1997, Mike Cunningham, owner of Cunningham Restaurant Group (CRG), has created an array of unforgettable dining experiences for guests. From its humble beginnings in Brownsburg, Indiana to a growing tri-state restaurant group, CRG represents a steady beat of expansion and innovation fueled by a commitment to community impact. Our vision is reflected in forty restaurants...eighteen concepts... and sustainable, consistent growth.Job Overview: As a Server, you play a crucial role in ensuring a positive dining experience for our guests. You are responsible for providing exceptional customer service, taking orders accurately, serving food and beverages promptly, and maintaining a clean and organized dining area. Your friendly and attentive demeanor will contribute to the overall success of our restaurant.
Key Responsibilities:
1. Customer Service: