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    General Manager - Denison, United States - Craft Pies Pizza Company

    Craft Pies Pizza Company
    Craft Pies Pizza Company Denison, United States

    3 weeks ago

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    Description
    Craft Pies Pizza Company CareersDenison, TXGeneral Manager

    General Manager

    Full-time

    $ per year

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    General Manager responsibilities include maintaining the restaurant's revenue, profitability and quality goals. You will ensure efficient restaurant operations, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you'll need management skills and experience in both front and back of house.

    Incentives


    • 45 Hour Potential Work Week
    • Multi Unit Opportunities
    • Unlimited Vacation Package
    • Free Meals While Working
    • Ability To Earn Monthly Store Bonus
    • Health Benefits (Coming Soon)
    • Most Improved Store of the Year Incentive
    Responsibilities


    • Coordinate daily Front of the House and Back of the House restaurant operations
    • Deliver superior service and maximize customer satisfaction
    • Respond efficiently and accurately to customer complaints
    • Regularly review product quality and solve quality issues
    • Organize and supervise shifts to ensure culture and guest experience standards
    are met


    • Appraise staff performance and provide feedback to improve productivity
    • Estimate future needs for goods, kitchen utensils and cleaning products
    • Ensure compliance with sanitation and safety regulations
    • Manage restaurant's good image and suggest ways to improve it
    • Control operational costs and identify measures to cut waste
    • Create detailed reports on weekly, monthly and annual revenues and expenses
    • Promote the brand in the local community through word-of-mouth and restaurant
    events


    • Train new and current employees on proper customer service practices
    • Implement policies and protocols that will maintain future restaurant operations
    Skills


    • Proven work experience as a Restaurant Manager, Restaurant General Manager,
    Hospitality Manager or similar role


    • Proven customer service experience as a manager
    • Extensive food and beverage knowledge, with ability to remember and recall
    ingredients and dishes to inform customers and wait staff


    • Familiarity with restaurant management software; HotSchedules, ChowNow, Trainual, DoorDash, etc
    • Strong leadership, motivational and people skills
    • Acute financial management skills

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