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    Dealer Trainee - Atlantic City, United States - Caesars Entertainment

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    Description
    Job Description

    JOB SUMMARY:
    • Reporting to the Casino Floor Manager, the Table Games Dealer Trainee is hired to learn the table games business, starting with Blackjack and be able to pass the certification to promote to a Table Games dealer position.
    DIRECTLY SUPERVISES: NA

    KEY JOB FUNCTIONS:
    • Delivers great customer service by learning core games offered by the property in a friendly and helpful manner with an upbeat/positive attitude.
    • Learn how to demonstrates an effective working knowledge of dealing policies and gaming procedures.
    • Learn how to deal games in accordance with internal controls and the New Jersey Division of Gaming regulations and company policy.
    • Able to learn applicable departmental dealer efficiency metrics.
    • Always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.
    • Responsible for learning the protection and control of the game.
    • Learn how to exchange currency for gaming chips and pay or collect bets according to house rules in an accurate manner.
    • Support and always maintain property courtesy guidelines.
    • Perform other duties as assigned.
    • Presents oneself in a polished, professional, and service-minded way and encourages others to do the same.
    EDUCATION and/or EXPERIENCE:

    High school diploma or GED required. Must be able to read, write, speak and understand English.

    QUALIFICATIONS:
    • Must be at least 21-years of age.
    • Excellent customer service skills are essential.
    • Must be able to perform basic math quickly.
    • Must be able to get along with co-workers and work as a team.
    • Must present a well-groomed appearance.
    • Well-developed interpersonal skills
    • Must enjoy entertaining and communicating with the public.
    • Must be able to pass a math test and customer service focused panel before being accepted to this training program.
    • Must be able to work varied shifts during a 24-hour period, weekends and holidays are required as needed.
    • Must be able to respond calmly and make rational decisions when handling employee conflicts or stressful customer interactions.
    PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
    • Must be able to work independently.
    • Must be able to sit, stand or walk for long periods of time (4 hours)
    • Must be able to respond calmly and make rational decisions when handling employee conflicts.
    • Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
    • Must be able to lift and carry up to 50 lbs.; and can push, pull, reach, bend, twist, stoop and kneel.
    • Respond to visual and aural cues.
    • Must have the manual dexterity to operate a computer and other necessary office equipment.
    • Must be able to tolerate areas containing dust, loud noises, and bright lights.
    • Must be able to work varied shifts, weekends and holidays as needed.
    • Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.
    • Ability to speak distinctly and persuasively.
    Disclaimer
    This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

    About Us

    Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah's Resort. Caesars' Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah's Resort, located in the City's sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars' legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.

    Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

    The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

    The Company reserves the right to make changes to the job description whenever necessary.

    As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

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