Associate Director, Partner Success - New York - Artsy

    Artsy
    Artsy New York

    1 day ago

    Description

    We are looking for an analytically rigorous sales leader to own retention, expansion, and marketplace performance of Artsy's Small Accounts segment of our Galleries Business.
    This leader will combine strong people leadership with deep business acumen. They will be responsible for building and iterating on an effective operating system that drives retention and growth, coaching a team of account executives, and personally engaging in high-impact renewal, churn-risk, and expansion conversations when necessary.
    This is a critical role to scaling Artsy's revenue efficiently while delivering high-quality, consultative sales experiences to our gallery partners. You will shape how we retain and grow to serve thousands of small and emerging galleries globally.
    What You'll Do at Artsy

    • Own headline retention and expansion targets for the Small Accounts segment
    • Build and run a rigorous operating cadence across weekly, monthly, and quarterly performance reviews
    • Define, track, and enforce accountability against leading-indicator KPIs that drive retention outcomes
    • Conduct deep root-cause analysis on performance trends and translate insights into action
    • Act as the embedded RevOps leader for the segment, owning forecasting, pipeline health, data quality, and performance reporting
    • Design and deliver sales enablement including playbooks, talk tracks, and ongoing coaching
    • Leverage AI tools and workflow automation to eliminate repetitive work and improve sales quality
    • Build or vibe-code lightweight bots, automations, and dashboards that scale team productivity
    • Step into key renewal, churn-risk, and upsell conversations with strategic partners
    • Partner cross-functionally with Product, Finance, and Leadership to inform roadmap and pricing
    What We're Looking For
    • Proven experience leading B2B SaaS sales and/or account management teams
    • Strong operational mindset with the ability to design systems, processes, and metrics
    • Advanced analytical skills with comfort in spreadsheets, BI tools, and CRM data
    • Demonstrated success driving accountability to both outcomes and inputs
    • Experience acting as or partnering closely with Revenue Operations/FP&A and product management teams
    • Hands-on experience using AI to automate workflows and augment sales execution
    • Excellent coaching, communication, and leadership presence
    What We Offer:
    • Opportunity to reimagine the art industry while working with a talented, diverse, international team.
    • Competitive salary and equity
    • Flexible time off: our culture of trust and empowerment allows employees to take the time they need away from work while still excelling in their roles
    • We are a global hybrid team: most employees work from our NYC, London, or Berlin offices 2-3 days per week. (In-person expectations vary by role)
    • Comprehensive healthcare & benefit options, including: medical, dental, parental leave, short- and long-term disability, Employee Assistance Program featuring free mental health support, 401k, commuter benefits, flexible spending accounts (FSA), health savings accounts (HSA), financial wellness support & resources, and more
    • Professional development, including: mentoring, lunch & learns, regular training, 1:1 management, and an open feedback culture
    • Engaging opportunities and internal programming globally, to foster new relationships and build upon our collaborative community. Including: happy hours, holiday parties, global "All Hands" meetings, "Artsy Salon" (a yearly exhibition of our team's creativity), attendance to art world events, and more
    The base salary range for this role spans multiple levels and is $90,000-$130,000 annually. In addition, you will be eligible for the company's commission plan ($40,000-50,000 at full target attainment).
    All compensation packages include meaningful Artsy equity and competitive health benefits. Please see our "What We Offer" above for more detail, or speak to our Talent Acquisition Team to learn more
    Please note that we do not accept applications sent by email. You should submit your application directly through our careers website
    Artsy Values
    Artsy has five core values that will inform your experience at Artsy.
    For the Love of Art: We show relentless curiosity, empathy, and passion for collectors, artists, gallerists, and the art market. We take action to make the art world more fair and welcoming.
    Own Our Outcomes: We are all individual owners of Artsy's shared success. We are resourceful and resilient, and to get the job done, we each take responsibility for our outcomes.
    Lead with Openness: We trust in our teammates. We seek diverse perspectives, communicate authentically, and act with integrity. A more open art world starts with us.
    Transform Together: Our mission asks us to challenge the status quo. We embrace feedback, learning, and change so that we can transform our industry, our company, and ourselves.
    Impact Over Perfection: Using both art and science, we debate and decide swiftly and iterate on our plans as we learn. To make the biggest impact, we prioritize speed and clarity of action over perfection.

  • Work in company

    Partner Success

    Only for registered members

    We are seeking an Account Manager to own the commercial relationship with assigned accounts and drive renewals and expansions. · Build relationships with clinical leadership · Primary commercial contact for health systems and physician groups · ...

    New York $75,000 - $85,000 (USD)

    3 weeks ago

  • Work in company

    Partner Success Manager

    Only for registered members

    We're hiring our first full-time Partner Success Manager to own a portfolio of B2B partner accounts. · ...

    New York $80,000 - $95,000 (USD)

    3 weeks ago

  • Work in company

    Partner Success Director

    Only for registered members

    This role is based in either New York City (hybrid, in-office Tuesday–Thursday) or Denver, CO (remote). · AS A DIRECTOR, PARTNER SUCCESS, YOU WILL: · Own  strategic partnerships with key Button partners · Develop deep expertise in partners' business models, KPIs, and growth strat ...

    New York $140,000 - $180,000 (USD) Full time

    1 week ago

  • Work in company

    Partner Success Manager

    Only for registered members

    We're building technology that helps colleges and universities better understand and support their students—at scale. · We partner with 250+ colleges and universities across the country. · This role is an opportunity to do meaningful hands-on work at a high-growth startup tacklin ...

    New York Full time

    3 weeks ago

  • Work in company

    Partner Success Specialist

    Only for registered members

    We are looking for a Partner Success Specialist to collaborate with our leadership to build and scale our global partnerships ecosystem. · The Partner Success Specialist will enjoy this roll-up-your sleeves career growth opportunity, getting into the weeds and doing what it takes ...

    New York

    1 month ago

  • Work in company

    Partner Success Manager

    Only for registered members

    Help us build the future of sales in the US As our first Partner Success Manager on the ground, you will have the unique opportunity to build our partner ecosystem from scratch, driving real impact and revenue growth in a massive market. · Who we are and what we believe in · 60 ...

    New York

    1 week ago

  • Work in company

    Partner Success Specialist

    Only for registered members

    We're training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. · ...

    New York, NY

    1 month ago

  • Work in company

    Partner Success Director

    Only for registered members

    Button is building the future of the commerce-powered internet — enabling performance marketing and monetization at scale across marketplaces, brands, and creators. We create products that unlock new value at the intersection of discovery, engagement, and conversion. Our mission ...

    New York $140,000 - $180,000 (USD)

    1 week ago

  • Work in company

    Partner Success Manager

    Only for registered members

    As the Partner Success Manager at Check, you are the owner and advocate for our Partners. You will manage these partners by establishing and maintaining a communication cadence with your portfolio, and provide proactive reporting on their status internally. · ...

    New York

    1 month ago

  • Work in company

    Head of Partner Success

    Only for registered members

    About Fora · Fora is the modern travel agency, empowering anyone with a passion for travel to build a thriving advisory business. Our comprehensive, business-in-a-box platform combines cutting-edge technology, personalized training, a vibrant community, and exclusive industry par ...

    New York $130,000 - $170,000 (USD)

    4 days ago

  • Work in company

    Partner Success Manager

    Only for registered members

    Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint — we've got huge goals. · ...

    New York, NY

    3 weeks ago

  • Work in company Remote job

    Partner Success Manager

    Only for registered members

    The Purpose of Zearn · Zearn is the nonprofit educational organization whose mission is to inspire all kids to love learning math. Everything we do is driven by our belief that every kid is a math kid. · Our top-rated learning platform is designed to catch kids up and move them f ...

    New York

    1 week ago

  • Work in company

    Partner Success Manager

    Only for registered members

    As the Partner Success Manager you will be responsible for developing and maintaining relationships with small business owners across North America. · Manage Enova's long tail ISOs · Provide Partner and Customer Support during the sales process by requesting the necessary documen ...

    New York $27 - $38 (USD)

    2 weeks ago

  • Work in company

    Partner Success Manager

    Only for registered members

    Building at Check · At Check, · we make paying people simple · . In doing that, we're not just building our own business— we're building payroll businesses together with every one of our partners. As the inventors of embedded payroll, we're redefining how people get paid and maki ...

    New York, NY

    1 week ago

  • Work in company

    Partner Success Manager

    Only for registered members

    · The Purpose of Zearn · Zearn is the nonprofit educational organization whose mission is to inspire all kids to love learning math. Everything we do is driven by our belief that every kid is a math kid. · Our top-rated learning platform is designed to catch kids up and move the ...

    New York, United States

    1 week ago

  • Work in company

    Partner Success Manager

    Only for registered members

    We're hiring our first full-time Partner Success Manager to own a portfolio of B2B partner accounts. · This is a relationship-driven role with real commercial impact. ...

    New York $80,000 - $95,000 (USD) Full time

    1 month ago

  • Work in company

    Partner Success Manager

    Only for registered members

    At EdSights, we're building technology that helps colleges and universities better understand and support their students—at scale. Our platform amplifies the student voice in real time, giving institutions the insights they need to improve outcomes and retention. Today, we partne ...

    New York $70,000 - $100,000 (USD)

    1 day ago

  • Work in company

    Partner Success Manager

    Only for registered members

    Abridge is transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. · Independently manage day-to-day partner relationships, · Run recurring partner status calls, · Triage incoming partner reques ...

    New York $131,000 - $154,000 (USD)

    1 month ago

  • Work in company

    Partner Success Manager

    Only for registered members

    Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. ...

    New York Full time

    1 month ago

  • Work in company

    Partner Success Manager

    Only for registered members

    Abridge is transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper ways. · ...

    New York City

    1 month ago

  • Work in company

    Associate, Partner Success

    Only for registered members

    + Figure is a leader in the real-estate secured small business finance space. We are searching for a partner success associate to activate key Independent Sales Organization (ISO) and financing broker relationships. · + You will be responsible for ensuring SMB leads seamlessly fl ...

    New York, NY

    1 month ago

Jobs
>
New York City