Tax Sales and Service Specialist - Birmingham - Concentrix

    Concentrix
    Concentrix Birmingham

    15 hours ago

    Description
    We are seeking enthusiastic individuals with proven sales experience for a short-term assignment through 4/16/2026. You'll engage with customers, drive sales, and contribute to an energetic team environment.


    In this on-site position, you'll connect with customers through inbound/outbound calls and online channels, delivering exceptional service and expert sales guidance.

    This role is responsible for delivering exceptional sales guidance and customer service support by addressing routine inquiries and routing expert consultations related to client products and services.

    (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

    A NEW CAREER POWERED BY YOU
    Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns " World's Best Workplaces ," " Best Company Culture ," and " Best Companies for Career Growth " awards every year? Then an on-site Tax Sales and Service Specialist position at Concentrix is just the right place for you


    As a Tax Sales and Service Specialist, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation.

    And due to continued growth, we're looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.


    CAREER GROWTH AND PERSONAL DEVELOPMENT

    This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time.

    We'll give you all the training, technology, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential.

    In fact, about 80% of our managers and leaders have been promoted from within That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.


    WHAT YOU WILL DO IN THIS ROLE
    As an on-site Tax Sales and Service Specialist, you will:
    Actively listen to the customer's concern and put their goals first

    Understand and identify needs quickly and accurately

    Deliver personalized consultations to build excitement, clarification, and guidance on tax products and the overall tax preparation process

    Guide customers through the entire decision process and ensure successful transitions to tax professionals

    Follow up with leads to encourage completion of their tax filing journey

    Actively contribute feedback to help improve the Concierge program

    Deliver expert customer experiences…with a smile


    YOUR QUALIFICATIONS
    Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction.

    Other qualifications for our Tax Sales and Service Specialist role include:

    Must have a high school diploma or equivalent

    1+ years of consultative sales experience required (sales through service)

    1 year of customer service experience required

    Excellent relationship-building and communication abilities

    Proficiency in fast-paced multi-tasking, relationship management

    Highly motivated by results and recognition

    Achieve revenue targets through strategic account management and upselling opportunities

    Some tax knowledge is helpful but not required

    Luxury, Concierge or "care" experience preferred (travel planner, real estate, social worker, case worker, etc.)


    WHAT'S IN IT FOR YOU

    One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers.

    And we'll invest in YOU to aid in your career path and in your personal development.

    In this role, you'll also be provided with:
    The base salary for this position is $28/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries may vary based on work location, qualifications, skills, education, experience, and competencies.

    Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.

    We accept applications for this position on an ongoing basis.

    Sales Incentive program

    Paid Training

    Lucrative employee referral bonus opportunities

    DailyPay enrollment option to access pay "early," when you want it

    Health and Wellness programs with trained partners to help promote a healthy you

    Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support

    A range of other perks and benefits


    REIMAGINE THE BEST VERSION OF YOU
    If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."


    JOB AVAILABILITY
    We accept applications for this position on an ongoing basis.

    It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise.

    We encourage all interested candidates to apply.

    Physical and Mental Requirements


    The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position.

    Work is generally sedentary in nature.

    Equal Employment Opportunity

    Concentrix is an equal opportunity and affirmative action (EEO-AA) employer.

    We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

    For more information regarding your EEO rights as an applicant, please visit the following websites:
    English
    Spanish

    Accommodation


    Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know.

    Requests may be made by contacting

    .

    All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

    Artificial Intelligence


    As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants.

    These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

    Work Authorization

    In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position.

    Must reside in the United States or have a valid U.S. address for residence.

    For further information on available work states and Equal Employment Opportunity as an applicant, please click


    HERE
  • Work in company

    Client Service Specialist

    Only for registered members

    The Client Service Specialist is responsible for providing a consistent level of service and support to identified clients and teams. · In This Role You Will Execute On:Respond to and appropriately document routine client inquiries; · Process daily service needs such as change re ...

    Birmingham Full time

    2 weeks ago

  • Work in company

    Tax Sales and Service Specialist

    Concentrix

    We are seeking enthusiastic individuals with proven sales experience for a short-term assignment through 4/16/2026. You'll engage with customers, drive sales, and contribute to an energetic team environment. · In this on-site position, you'll connect with customers through inboun ...

    Birmingham

    11 hours ago

  • Work in company

    Servicing Specialist

    Only for registered members

    servicing specialist responsible for servicing operations and oversight of a contract subservicer input and verify loan data on all loans escrow information pmi insurance taxes flood certificate legal descriptions adjustable rate mortgage arms document generation research follow ...

    Troy OTHER

    3 weeks ago

  • Work in company

    Servicing Specialist

    Only for registered members

    Servicing specialist responsible for loan servicing functions, including processing and maintenance of mortgage loan accounts. · ...

    Troy, MI

    3 weeks ago

  • Work in company

    Zone Store Customer Service Specialist

    Only for registered members

    This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, · answer their questions about Sherwin-Williams products,and recommend the right solutions. · ...

    Birmingham Full time

    1 month ago

  • Work in company

    Mortgage Servicing Specialist

    Only for registered members

    The Mortgage Servicing Specialist is responsible for the maintenance and servicing of mortgage loans while performing various loan servicing functions.Ensures compliance with all Credit Union policies, procedures, and processes. · ...

    Lathrup Village $45,000 - $80,000 (USD) per year

    2 weeks ago

  • Work in company

    Servicing Specialist

    Only for registered members

    AD Mortgage is a leading nationwide mortgage lender with over 20 years of experience delivering residential and commercial loan solutions. With a team of 500+ professionals across the U.S., we proudly provide A+++ service in more than 45 states. Our success is driven by innovatio ...

    Troy, MI

    2 days ago

  • Work in company

    Zone Store Customer Service Specialist

    Only for registered members

    This position is essential to the success of our retail stores. · Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, · and recommend the right solutions. · ...

    Birmingham, MI

    1 month ago

  • Work in company

    Branch Service Specialist

    Only for registered members

    We are financial champions committed to helping our members achieve financial success by rallying behind them and their goals. · Founded by a small group of educators, Michigan Schools & Government Credit Union (MSGCU) has been providing quality financial services to the communit ...

    Clawson

    1 month ago

  • Work in company

    Branch Service Specialist

    Only for registered members

    We are financial champions committed to helping our members achieve financial success by rallying behind them and their goals. As the sixth largest Credit Union in Michigan, · MSGCU has 24 branch offices in southeast Michigan.We have over 450 team members, · more than 150,000 mem ...

    Clawson

    1 month ago

  • Work in company

    Customer Service Specialist

    Only for registered members

    This role functions in a Customer Service Representative capacity performing operational duties in Item Processing and Deposit Systems. · ...

    Troy Full time

    1 month ago

  • Work in company

    Financial Services Specialist

    Only for registered members

    The Financial Services Specialist role is responsible for providing superior member experience that leads to increased member engagement and satisfaction with the Credit Union. · ...

    Berkley, MI

    1 month ago

  • Work in company

    Mortgage Servicing Specialist

    Only for registered members

    Location : Address: 27000 Evergreen Location : City: Lathrup Village Location : Postal Code: 48076 Responsibilities: · JOB SUMMARY: · The Mortgage Servicing Specialist is responsible for the maintenance and servicing of mortgage loans while performing various loan servicing funct ...

    Lathrup Village, MI $45,000 - $80,000 (USD) per year

    1 week ago

  • Work in company

    Customer Service Specialist

    TEKsystems

    Customer Service Specialist · We are seeking a skilled and motivated Customer Service Specialist to join our team. As a key member of our customer-facing group, you will be responsible for providing exceptional service to our clients. · Responsibilities: · Responding to customer ...

    Troy $50,000 - $85,000 (USD) per year

    1 day ago

  • Work in company

    Customer Service Specialist

    Only for registered members

    Functions in a Customer Service Representative capacity and performs Operational duties in Item Processing and Deposit Systems. · Promote excellent customer service and rapport with clients regarding daily transactions, · Acknowledge/greet customers and ensure their requests are ...

    Troy, MI

    1 month ago

  • Work in company

    Customer Services Specialist

    Only for registered members

    Looking for people to start on 8/2 and 8/16 Must have the covid vaccine by 9/10 Looking to fill all shifts Position will start out as a remote positionassisting with benefits eligibility and claims · ...

    Troy

    1 month ago

  • Work in company

    Operations Service Specialist

    Only for registered members

    We welcome people from all backgrounds who seek the opportunity to help build a future where access to legal services is readily available, affordable and efficient. As an Operations Service Specialist on the Operations team you will work closely with our teams to ensure a smooth ...

    Southfield $18 - $22 (USD)

    3 weeks ago

  • Work in company

    Tax Sales and Service Specialist

    Concentrix

    We are seeking enthusiastic individuals with proven sales experience for a short-term assignment through 4/16/2026. You'll engage with customers, drive sales, and contribute to an energetic team environment. · In this on-site position, you'll connect with customers through inboun ...

    Bloomfield Hills

    11 hours ago

  • Work in company

    Customer Service Specialist

    Only for registered members

    We are seeking a Customer Service Specialist who is great at helping people and creating positive customer experiences. As an Orkin Customer Service Specialist, you will be the friendly, knowledgeable voice our customers count on every day. ...

    Troy

    3 weeks ago

  • Work in company

    Customer Service Specialist

    Only for registered members

    We are seeking a Customer Service Specialist to support customer outreach and service follow-up across 24 nationwide locations. This role focuses on outbound communication with former customers, · with roughly 50 outbound calls per day and minimal inbound volume.You will typicall ...

    Troy

    1 month ago

Jobs
>
Birmingham