Jobs
>
Customer Service Representative
>
Colorado Springs

    Customer Service Representative - Colorado Springs, United States - Rollins

    Rollins
    Rollins Colorado Springs, United States

    3 weeks ago

    Default job background
    Description

    ** Customer Service Representative**

    **Job Category****:** Customer Service **Requisition Number****:** CUSTO19228 Showing 1 location **Job Details**

    **Description**

    ****At Orkin, our purpose is to help protect the world where we live, work, and play. Our Customer Service Representatives are committed to this purpose.****

    Our **Customer Service Representatives** are full-time with benefits, fully paid training, competitive wages and the opportunity for career growth. At Orkin, we provide the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers.

    *This position is ideal for the candidate that wants to be a part of a rock-solid company providing a valuable service to our customers while growing your career*

    ****

    ****The Successful Customer Service Representative Will . . .****

    Demonstrate a strong work ethic and capacity to handle high work volume in a great teamwork environment and:

    Answer calls from customers to schedule and confirm service appointments

    Schedule appointments for technicians to minimize drive time and/or distance as needed

    Schedule & communicate with Service Technicians to meet customer requirements

    Perform outbound calls to customers regarding outstanding account balances

    Receive payments from past due customers

    Proficiently navigate a Windows-based & Web-based systems to communicate with customers, team members and to adjust customer accounts

    Answer inbound customer service calls with an open, friendly greeting

    Utilize strong listening skills and probing questions to identify the customers concern and evaluate their needs

    Use strong communication skills to communicate/empathize with customers

    Work well within a team

    Participate in quality assurance processes/programs/initiatives as requested

    ****

    *If you are organized, efficient, accurate and accountable with a strong ability to multi-task, then consider this key role as a part of the branch team*

    ** **We Offer****

    Competitive hourly pay

    Comprehensive benefits package including medical, dental, vision, maternity & life insurance

    401(k) plan with company match, employee stock purchase plan

    Paid vacation, holidays, and sick leave

    Employee discounts, tuition reimbursement, dependent scholarship awards

    Quality, comprehensive training programs

    Opportunities to grow personally and professionally

    Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers

    As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM

    The Pest Management Industry is growing and is a recession resistant line of business

    Orkin is financially stable and growing as the largest subsidiary of , (NYSE: ROL), headquartered in Atlanta, GA

    ****

    ***APPLY NOW for immediate consideration***

    ****

    ***Requirements:** We require the ability to pass a drug screen. Candidates must meet the job requirements and perform job duties with or without accommodations.*

    ***Keywords:** customer service, office, administrative assistant, representative, data entry, customer retention, self-starter, communication, scheduler, accounts payable, accounts receivable*

    ***Experience Preferred***

    *2 years: Proven customer service experience*

    *1 year: Proficiency in MS Outlook, Word and Excel*

    ***Experience Preferred***

    *3-4 years: Scheduling or dispatch experience in a service industry a plus*

    *0-1 year: Scheduling or dispatch experience in a service industry a plus*

    ***Education Required***

    *High School/GED or equivalent. Some college or Bachelors preferred.*

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Required**

    High School/GED or better.

    **Experience**

    **Required**

    **2 years:** Proven customer service experience

    **1 year:** Proficiency in MS Outlook, Word and Excel

    **Licenses & Certifications**

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)

  • Insight Global

    Customer Service Representative

    3 weeks ago

    Insight Global Colorado, United States

    A telecommunications company based out of Colorado is looking to bring on a Customer Service Representative on their team as 6 month contract to hire (will convert permanent) 5 days onsite per week in Woodland Park CO. Schedule M-F 9am - 5pm. · This is a growing broadband company ...

  • Randstad North America, Inc.

    Customer Service Representative

    1 week ago

    Randstad North America, Inc. Colorado Springs, United States

    Join Our Colorado Springs Team as a Customer Service Rep Are you a Customer Service Wizard? Do you thrive on delivering top-notch service with a smile? Join us at the heart of Colorado Springs as a Service Coordinator and be a key player in our miss Customer Service, Customer Ser ...

  • Systems Integration Inc

    Customer Service Representative

    1 week ago

    Systems Integration Inc Colorado Springs, United States

    Systems Integration, Inc. (SII) is a leading provider of turnkey contact center infrastructure solutions and IT services. With decades of combined experience in IT and systems integration, we have helped US Government agencies and commercial businesses elevate their customer sati ...

  • UnitedHealth Group

    Customer Service Representative

    5 days ago

    UnitedHealth Group Colorado Springs, United States

    Answer 70-80 incoming phone calls per day from customers and identify the type of assistance the customer needs Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer Customer Service Representativ ...

  • Cutter Holding Co

    customer service representative

    3 weeks ago

    Cutter Holding Co Colorado Springs, United States

    Job Description · Job DescriptionDescription:Summary · Cutter Aviation is currently searching for energetic and knowledgeable customer service professionals. The Customer Service Representative (CSR) will function as the primary face of Cutter Aviation and must be an exceptional ...

  • YMCA of the Pikes Peak Region

    Member Service Representative

    6 days ago

    YMCA of the Pikes Peak Region Colorado Springs, Colorado, United States Permanent

    Overview: · Member Service Representative · The YMCA of the Pikes Peak Region is looking for a pleasant and friendly Member Service Representative to join our team As the front-line-employee, your role will be extremely important for improving member experience and satisfaction. ...

  • Envision Radiology

    Customer Service Representative

    2 weeks ago

    Envision Radiology Colorado Springs, United States

    Envision Radiology is looking for a Remote Full Time Customer Service Representative to join our team · Monday - Friday 8:30AM - 5:00PM MST | Position Pay Range $ $18.75 · Open to AL, AZ, CO, FL, ID, LA, MO, NE, NC, OK, TX, UT, VA, WA & WI Markets · Summary/Objective · The Cu ...

  • Randstad

    customer service representative

    1 week ago

    Randstad Colorado Springs, United States

    customer service representative. · colorado springs , colorado · posted today · job details · summary · $23 - $24 per hour · temporary · high school · category office and administrative support occupations · referenceAB_ · job details · Join Our Colorado Springs Team a ...

  • Mister Sparky of Colorado Springs, CO

    Customer Service Representative Dispatcher

    4 days ago

    Mister Sparky of Colorado Springs, CO Colorado Springs, United States Full time

    Benefits:401(k) · Company parties · Competitive salary · Dental insurance · Health insurance · Paid time off · Training & development · JOB SUMMARY · As a Customer Service Representative - Dispatcher, you will play a crucial role in ensuring smooth operations and excellent custom ...

  • CommonSpirit Health Mountain Region

    Patient Service Representative

    3 weeks ago

    CommonSpirit Health Mountain Region Colorado Springs, United States

    Welcome to CommonSpirit Health Mountain Region: · CommonSpirit Health Mountain Region is committed to building healthier communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happenboth inside our hospitals and out in the communi ...

  • Spirehotels

    Guest Service Representative

    2 days ago

    Spirehotels Colorado Springs, United States

    **Guest Service Representative - Embassy Suites Colorado Springs, CO** · + **Job Tracking ID**: · + **Job Location**: Colorado Springs, CO · United States · + **Job Level**: Entry Level (less than 2 years) · + **Level of Education**: Any · + **Job Type**: Full-Time/Regular ...

  • Family Dollar

    customer service representative

    1 week ago

    Family Dollar Colorado Springs, United States

    Family Dollar S ACADEMY BLVD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash reg ...

  • AlphaPlex Inc

    Customer Service Representative

    1 week ago

    AlphaPlex Inc Colorado Springs, United States

    **Customer Service Representative** · Experience Required Yes Job Description Waste Connections is looking for a high energy **Customer Service Representative** to join our GROWING team in Colorado Springs, Colorado. · **PAY:** · $16.00 per hour. Plus incentive bonuses that ar ...

  • Monster Scooter Parts

    Customer Service Representative

    1 week ago

    Monster Scooter Parts Colorado Springs, United States

    Job Description · Job DescriptionSalary: $17.50 Hourly · Monster Scooter Parts is looking for Customer Service Representatives that will support the daily sales and customer service activities of our Ecommerce website ). Our ideal candidate is a self-motivated individual who welc ...

  • Randstad

    Customer Service Representative

    1 week ago

    Randstad Colorado Springs, United States

    Job Description · Job DescriptionJoin Our Colorado Springs Team as a Customer Service Rep · Are you a Customer Service Wizard? Do you thrive on delivering top-notch service with a smile? Join us at the heart of Colorado Springs as a Service Coordinator and be a key player in our ...

  • My Place Hotels

    Guest Services Representative

    3 weeks ago

    My Place Hotels Colorado Springs, United States

    My Place Hotel-Colorado Springs is looking for motivated people to become part of our Guest Services team · Monthly bonus potential Flexible scheduling Cross training Growth potential · Responsibilities include all aspects of guest accommodations including: · Reservations/Check ...

  • Optum

    Customer Service Representative

    2 days ago

    Optum Colorado Springs, United States

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel ...

  • UnitedHealth Group

    Customer Service Representative

    2 days ago

    UnitedHealth Group Colorado Springs, United States

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel ...

  • My Place Hotels

    Guest Services Representative

    3 weeks ago

    My Place Hotels Colorado Springs, United States

    Job Description · Job DescriptionMy Place Hotel-Colorado Springs is looking for motivated people to become part of our Guest Services team · Monthly bonus potential Flexible scheduling Cross training Growth potential · Responsibilities include all aspects of guest accommodations ...

  • Kendra Gries - State Farm Agent

    Customer Service Representative

    3 weeks ago

    Kendra Gries - State Farm Agent Colorado Springs, United States

    Job Description · Job DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only Sta ...