Director of Operations - Denver, United States - Mina Corporation

Description

Mina Group is an industry-leading hospitality group led by James Beard Award-winning chef Michael Mina.

We manage more than 40 concepts across the US, partnering with numerous industry leaders including the Four Seasons, MGM hotels, JW Marriott, and Bungalow Hospitality.

Our goal is to elevate the craft of hospitality by delivering one-of-a-kind memories to our guests.

We will recruit and develop leaders who share our obsession with hospitality and embrace our values of empathy, adaptability, and selflessness.

Position Summary

Reporting to the company's COO/VP of Operations, the Director of Operations is responsible for overseeing and managing all aspects of restaurant operations, for both new and existing entities.

This position will lead the operating restaurants' management team, and ensure that all properties achieve stated objectives in sales, costs, employee retention, communication and awareness, guest service and satisfaction, food quality, and sanitation.

This role will work to ensure standard operating procedures, best people practices and compliance, and that service standards are consistently met at all properties.

What You Bring To The Table

Personal Attributes

Exceptional communication and organizational skills

Gracious spirit of hospitality

Intellectual curiosity and emotional maturity

Continually strive to develop staff in all areas of food, service education and business acumen

Ability to work clean, organized, and lead a team

Have a strong eye towards development both personal and for your team

Professional Attributes

Experience with various industry specific software; Micros, Toast, open Table, Seven Rooms, Avero and others

Exceptional financial acumen

Excellent critical thinking and problem solving skills

Adept at team building across both back and front of house

Adaptability in both your leadership style and your business approach

Advanced knowledge of the hospitality industry including key players in major markets

Desire to teach and mentor both your staff and interns

Basic Qualifications

7-10 years' experience in a fine dining high volume restaurant, with at least 5 years in a leadership role

Hospitality degree preferred

Knowledge of safety and hygiene protocols

Working knowledge of HR practices and labor laws

Ability to frequently lift up to 40 pounds

Have the stamina to work in excess of 40 hours per week

Travel

There will be extensive travel required to perform the essential job functions. Travel

requirements will be to the discretion of Mina Group. This includes travel to certain

restaurants for extended periods of time, to assist with manager coverage during transitions

as well as during restaurant openings. Strong preference is given to candidates based in San Francisco or Las Vegas but other locations will be considered.

Key Responsibilities

Implement corporate operations standards and practices to maintain consistency and excellence within Restaurant Operations.

Oversee outlet leaders to ensure alignment with the restaurant brand, vision, and concept.

Train and develop leaders within operations according to MINA Group standards.

Collaborate with various internal departments (Finance, Human Resources, Learning & Development, PR/Marketing) for consistent messaging and communication.

Participate in weekly manager meetings, contributing to unit economics and performance evaluations.

Maintain profit and loss accountability for outlets, participate in budget planning and forecasting.

Ensure legal compliance with federal, regional, and local standards, conducting training on best practices.

Manage and mentor outlet leadership teams, fostering growth and leadership development.

Review financial performance indicators, labor costs, and sales strategies regularly.

Drive financial performance and train teams on financial acumen within operations.

Ensure adherence to training syllabus, HR policies, and department meetings.

Assist in the assessment of General Managers and management staff performance.

Collaborate with COO & Finance Department on budget creation and monitoring.

Oversee physical plant maintenance plans and restaurant cleaning standards.

Work with marketing agencies to execute sales/marketing initiatives effectively.

Manage relationships with hotel sales departments, event planners, and other partners.

Ensure guest database maintenance and service standards adherence.

Salary for this role is $130,000-150,000

Mina Group is an equal opportunity employer committed to creating a welcoming and inclusive environment.

We welcome applicants from a wide variety of identities, ideas and experiences and will consider candidates with criminal histories in accordance with all local, state, and federal laws.

Mina Group offers reasonable accommodations for applicants with disabilities.

Powered by JazzHR

#J-18808-Ljbffr