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- Must be able to handle credit cards and third-party reservations correctly. Agent must know how to handle this
- Only Qualified candidates please apply
- This position is full-time for the 3 PM - 11 PM shift and 7 AM - 3 PM shift
- Must possess the confidence and the ability to handle customer complaints and issues with grace
- Onsite and online training available if position is offered
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Hotel Front Desk Clerk - Birmingham, United States - Hotel Indigo
Description
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team.You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest.
You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply nowThis shift is full-time and may consist of 7A-3P or 3P-11P
Responsibilities:
Bookkeeping:
keep accurate records of all hotel guest account information
Qualifications:
About Company:
The Hotel Indigo Birmingham is located in a landmark Art Deco-style building dating from the early 1930s in the city's historic Five Points South neighborhood.
Originally designed for medical offices and across from the first apothecary in Birmingham, the building became a hotel in the 1980s but still retains its original medical insignia etched above the elevator doors.
The hotel's design acknowledges the building's rich history while incorporating modern amenities like hardwood floors, spa-inspired showers, luxury bath amenities, and linens.
We're also adding some exciting (and tasty) options to an area already known as one of the city's premier dining and entertainment districts.
The Rx Lounge pays homage to the medical apothecary theme and provides prescriptions in the form of food and beverages.
