- Provides phone support when needed and creates and maintains Government and/or commercial insurance member eligibility records
- Resolves eligibility discrepancies and questions and provides support and expertise for one or more insurance lines of business and or/business processes
- Provides feedback on testing of new applications or changes to existing system
- Runs and distributes eligibility audit queries
- May be asked to make small number of scripted outbound calls
- Handles escalated calls and resolves them from other departments, and members
- Processes 834 files for UT, NV, CO, ID
- Hours: Monday-Friday 8:00AM-5:30PM
- Work on site: Salt Lake City, Utah, after contract can have option to work from home
- customer service
- Open Enrollment
- insurance
- data entry
- healthcare
- medical terminology
Member Enrollment Coordinator - Salt Lake City, United States - TEKsystems
Description
Description:
Skills:
Thank you for your application, a recruiter will reach out to you within the next 3-5 business days.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.