Coordinator, Donor Stewardship - Hackensack - ASPCA
Description
Summary:
The Coordinator,Donor Stewardship & Advancement carries out administrative and project management functions in support of the ASPCA's Advancement relationship-basedfundraising teams, including Corporate Partnerships, Foundation Partnerships, and Major Gifts.
The individual in this role communicates with internal and external stakeholders on a regular basis to ensure the smooth functioning of all Advancement programs.
The Coordinator, Donor Stewardship & Advancement provides high-level administrative and project support to the Advancement team, including providing agendas, notes, and support for meetings and events; drafting donor reports and presentations; and overseeing internal business operations.
The Coordinatormust be extremely well-organized, flexible, solutions-focused, and resourceful with top-notch written and verbal communication skills. An exceptionallevel of professionalism and discretion is crucial for this rolewhich engages with the ASPCA's highest tier donors.The Coordinator is a key player in ensuring that the Advancement team has the leadership and guidance to successfully promulgate the ASPCA's mission of making the world a better place for animals and the people who care about them.
Who We Are
The Development division is responsible for raising funds to fuel our lifesavingmission by engaging individuals and organizations to support our work.
What You'll Do
Coordinator, Donor Stewardship &Advancement
reports directly to the
SVP, Advancement
and has
no
direct reports.
Where and When You'll Work
This is a hybrid position and will require occasional commuting to
the 8
th
Ave
ASPCA office.
Ability and willingness to travel up to
10%
annually, as needed.
Able to work a flexible schedule when needed including days, evenings, weekends, and holidays
What You'll Get
Compensation
Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, business needs, internal equity, market demands or budgeted amount for the role.
The target hiring range is for new hire offers only, and compensation may increase beyond the maximum hiring range based on performance over time.
The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring range for this role is set forth below and may be modified in the future.The target hiring range for this role is $ $31.25
Benefits
At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home.
Our benefits include, but are not limited to:
Affordable health coverage
, including medical, employer-paid dental, and optional vision coverage.
Flexible time off
that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you.
including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year.
including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more.
Responsibilities:
Responsibility buckets are listed in general order of importance, and include but are not limited to:
Donor Stewardship & Events
Support donor stewardship efforts across the Advancement team, including:
Assisting with the coordination and administration of the Subaru Loves Pets grants program by organizing and creating impact reports for over 600+ shelter grantees; attend weekly status meetings with Subaru as needed; and support internal teams as directed
Supporting the content generation for donor reports and updates to program description sheets
Communicating with donors, prospects, and donor-advised fund representatives on occasion through phone calls and correspondence
Assist the Senior Directors of Events and Major Giving with donor events, including:
Developing elements required for successful implementation of the ASPCA's annual Humane Awards Luncheon, including promotional materials, invitations, programs, digital materials, gift tracking, and donor acknowledgements
Managing logistics for small donor stewardship events, including venue research, invitation design, meeting facilitation, and internal stakeholder engagement
Following up on pledges from donors to ensure that they are fully received
Serve as point person on donor recognition requests, including:
Leading design and fulfillment requests for donor signs for facilities and vehicle wraps and maintain tracker organizing this information
Overseeing annual updates of the ASPCA's lifetime giving donor wall and corporate partnership recognition where applicable
Creating physical donor recognition items, like photo albums, milestone plaques, etc.
Assist in achieving accurate financial records, including:
Supporting Vice President with management of Corporate Partnerships department financial records through accurate claiming of all of revenue for the department and ensuring alignment with budget
Tracking all workplace giving through monitoring of several giving portals, ongoing wire claims and check processing, and providing monthly projections to Vice President
Administrative Duties
Manage specific departmental administrative duties, including:
Serve as vendor point-person for operations, processing vendor set-up forms, payment requests, and invoices
Schedule internal and external meetings on behalf of the Advancement team
Completing team travel logistics and itineraries
Supporting Advancement team members with expense questions
Overseeing the Advancement team's digital filing system, ensuring consistency
Reviewing admin functions and institute process improvements to simplify and streamline
Serving as the team's in-office point person to manage office supplies, branded giveaways, mail, and in-person meeting set up
Serve as key administrative support to the SVP, Advancement, including:
Preparing and submitting expense reports for the SVP
Providing management support of the SVP's calendar and internal communications, fielding inquiries and representing the SVP's input on occasion
Maintaining a deep knowledge of the SVP's priorities and workflow and the Advancement team's long-term and short-term goals
Maintaining the highest level of confidentiality while handling sensitive information and issues
Provide meeting and project management support, including:
Preparing agendas and prep assignments and distribute in time for effective meetings
Taking meeting notes and distributing within 48-hours – highlighting next steps and tracking progress; conducting document management
For in-person meetings, ordering meeting supplies, setting up room and audio-visual, coordinating with speakers, ordering refreshments, etc.
For hybrid meetings, ensuring seamless experience for both in-person and virtual attendees (e.g., microphones for in-room speakers; virtual comment monitoring)
Playing lead role in organizing Advancement team retreats
Creating and finetuning department presentations using Canva and PowerPoint
Supporting Airtable design and use as a project management tool across teams (e.g., portfolio trackers, naming opportunities)
Qualifications
PowerPoint, Adobe products; familiarity with donor databases or CRMs like Salesforce a plus
Excellent written and oral communication skills; ability to artfully flex communication styles to audiences
Exceptional organizational skills; motivated by getting things done and done well
Strong attention to detail – does not let anything slip through the cracks
Friendly and good humored with keen ability to build rapport and authentic, trusting relationships across the organization; comfortable following up with senior leaders in support of SVP's priorities
Proactively problem-solves and takes appropriate initiative to implement solutions
Flexible; can easily adapt to changes and help others do the same
Cultivates a climate in which diverse perspectives are solicited, encouraged, valued, and respected
Sets a high standard by exhibiting transparency, integrity, honesty, and strong ethical principles
Unafraid of hard conversations and approaches them openly, quickly, and kindly
Ability to communicate clearly in person, over the phone, and via email, which may involve speaking and listening for extended periods
Ability to exemplify ASPCA's core values, behavioral competencies, and commitment to diversity, equity, and inclusion
Language
English
Education and Work Experience
High School Diploma or GED required, B.S. or B.A. preferred
2+ years of professional experience, preferably in fundraising or client services
Previous experience in a nonprofit environment preferred
Previous experience with event planning preferred
Experience with donor stewardship efforts preferred
Previous experience with expense reporting preferred
Additional Information
Other duties as assigned
Ability to sit for extended periods while working at a desk or computer
Occasionally lifting and carrying light office supplies, generally not exceeding 20 pounds
Manual dexterity and eye-hand coordination allowing for proficient use of keyboard, mouse, and other office equipment
Qualifications:
See above for qualifications details.
Language:
English
Education and Work Experience:
Our EEO Policy:
The ASPCA is an Equal Employment Opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws.
A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA.
Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.
Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
ASPCA is an Equal Opportunity Employer (M/F/D/V).About Us:
The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law.
As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.
The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.
The ASPCA also operates programs and services that extend nationwide.We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.
At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission.
Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals.We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives.
We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.
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