Director, IT Contact Center - Columbus

Employer: Fortuity · Employment Type: Full-time | On-site · Pay Rate: $50,000 - $65,000 annual salary with opportunity for $5,000 bonus · Location: Fortuity, 775 W. Broad St., Columbus, OH 43222 · Position Overview · Fortuity is seeking an experienced Contact Center Supervisor to ...

Lead a contact center team dedicated to delivering exceptional customer service and ensuring every customer interaction aligns with company standards. · ...

Employer: Fortuity · Employment Type: Full-time | On-site · Pay Rate: $22 – $24/Hr. · Location: Fortuity, 775 W. Broad St., Columbus, OH 43222 · Position Overview · We are seeking a reliable and engaging Contact Center Trainer to deliver onboarding and performance-readiness train ...

As Contact Center Coordinator you will serve as the central point of connection for individuals families and referral sources seeking behavioral health and recovery services You will oversee incoming outgoing communications within the call center ensuring callers receive accurate ...

Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for a Contact Center Supervisor for our Columbus, Ohio location.  · As a Kimball Midwest associate, you will experience why we have been recognized as one of the Top Workplaces in ...

Lighthouse Behavioral Health Solutions is looking for a Contact Center Coordinator to oversee incoming and outgoing communications in the call center. The candidate will manage multiple priorities while ensuring accuracy and attention to detail. · ...

· Contact Center Trainer · Employer: Fortuity · Employment Type: Full-time | On-site · Pay Rate: $22 – $24/Hr.  · Location: Fortuity, 775 W. Broad St., Columbus, OH 43222 · Position Overview · We are seeking a reliable and engaging Contact Center Trainer to deliver onboarding an ...

· Contact Center Supervisor · Employer: Fortuity · Employment Type: Full-time | On-site · Pay Rate: $50,000 - $65,000 annual salary with opportunity for $5,000 bonus · Location: Fortuity, 775 W. Broad St., Columbus, OH 43222 · Position Overview · Fortuity is seeking an experienc ...

· Join SmartFinancial: Empowering Insurers with Cutting-Edge Technology · Welcome to SmartFinancial, where our mission is clear: to drive growth and success for insurance agencies through our industry-leading technology Voted one of the Best Places to Work for four consecutive y ...

Contact Center Trainer · Employer: Fortuity · Employment Type: Full-time | On-site · Pay Rate: $22 – $24/Hr. · Location: Fortuity, 775 W. Broad St., Columbus, OH 43222 · Position Overview · We are seeking a reliable and engaging Contact Center Trainer to deliver onboarding and pe ...

Fortuity is seeking an experienced Operations Manager to help lead contact center operations and drive agent performance. · This role is accountable for operational execution, financial performance workforce optimization compliance oversight client satisfaction. · Operational Lea ...

We are seeking an experienced Operations Manager to help lead contact center operations and drive agent performance. This role is accountable for operational execution, financial performance, workforce optimization, compliance oversight, and client satisfaction. · ...

+ Onsite leadership role in a fast-paced, performance-driven contact center environment.+ Manage operational execution, financial performance and client satisfaction.+ Develop Supervisors through structured coaching and accountability measures. · ...

Fortuity is seeking an experienced Operations Manager to help lead contact center operations and drive agent performance. · Lead and oversee a contact center team through direct management of Supervisors and their agents · Manage program profitability including labor costs, attri ...

The Contact Center Service Agent is a convenient primary point of contact for our members. · ...

· Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT&T) employees. Telhio now serves over 70,000 member-owners throughout central and southwest Ohio. As one of the largest credit unions in Ohio, Telhio is a strong financial institution that con ...

Fortuity is seeking an experienced Operations Manager to help lead contact center operations and drive agent performance. · Manage program profitability including labor costs, attrition impact, and productivity optimization ...

The Contact Center Service Agent is a convenient primary point of contact for our members. They create and maintain a welcoming and friendly environment at all times while assisting members and potential members over the phone. · Utilizes proper phone etiquette throughout the dur ...

As a Contact Center Agent, you will be the first friendly person that greets clients on the phone or online and assists them with their banking needs. · ...

The NICE Call Center Engineer is responsible for the design, · implementation, support and optimization of NICE contact center solutions. · Configure administer and support NICE contact center solutions e.g. (NICE CXone) · Manage call flows IVR scripts routing strategies queues · ...