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    Benefits Coordinator - Greenville, United States - CURO Financial Technologies

    CURO Financial Technologies
    CURO Financial Technologies Greenville, United States

    3 weeks ago

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    Description

    Overview:

    ***This is a hybrid role working 2-3 days per week in our Greenville, SC office.***

    CURO is one of the largest, fastest growing full-spectrum consumer credit lenders in the United States and Canada. Our licensed, direct lending products and heightened customer service focus are at the core of what we offer.

    We have an upbeat, friendly and fast-paced environment. Our employees are excited to be a part of the CURO family, as evidenced by our low turnover rates and energized company culture. Weve consistently grown well ahead of other loan lenders and are primed for continued growth and enduring success.

    Come and work for a company that has distinguished itself from competitors with quality product offerings, genuine customer service, robust operating systems, state-of-the-art call center, and a track record of new product innovation

    In this role, you will be responsible for ensuring smooth operations related to employee benefits, leave management, and HR administrative tasks while providing excellent support to employees and leadership. This role requires attention to detail, strong communication skills, and the ability to handle confidential information with discretion.

    Responsibilities:

    What you will be doing:

    • Leave Administration:
      • Serving as the primary contact for leaves in the US and Canada
      • Assisting team members and leadership in understanding leave options, entitlements, and responsibilities
      • Coordinating the leave application process, providing necessary forms, collecting documentation, and guiding team members through required steps
      • Maintaining accurate records of leave requests, approvals, and communications
      • Regularly communicating with team members and leadership about leave status and next steps
    • Enrollment Audits:
      • Conducting routine audits of enrollment forms for accuracy
      • Ensuring benefit systems are updated correctly based on enrollment changes
      • Auditing carriers and ADP to ensure consistency and accuracy between systems
    • Benefits Support:
      • Addressing basic benefit-related inquiries from employees
      • Providing support in sending retirement eligibility emails to new hires in the US and Canada
      • Following up with new hires to ensure timely enrollment in benefit programs
    • Workers' Compensation Administration:
      • Assisting with administrative tasks related to workers' compensation
      • Entering workers' compensation claims into the system and provide initial responses to inquiries.
    • HR Administrative Support:
      • Assisting other HR areas with administrative tasks as needed
    Qualifications:

    What you should have:

    • Strong organizational skills to manage multiple tasks and priorities effectively
    • Excellent attention to detail to ensure accuracy in record-keeping and data entry
    • Proficiency in communication, both written and verbal, to effectively interact with employees, leadership, and external vendors
    • Problem-solving skills to address inquiries and resolve issues related to benefits and leave administration
    • Ability to maintain confidentiality and handle sensitive information with discretion
    • Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook
    • Degree in HR or related field, other HR certifications, or prior HR/Benefits experience is preferred

    Base Hourly Rate: $ $28.85

    The base hourly range represents the low and high end of the anticipated salary range for this position based on the U.S. average. The actual base hourly rate offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.

    All full-time employees are eligible for the following benefits, starting on day one: Paid Time Off, Medical, Dental, Vision, Life Insurance, Disability, and other voluntary coverages. You will also be eligible to participate in our 401k program, starting on the first of the month following 30 days of employment with a company match.

    This employer participates in E-Verify for US-based hires.

    EEO Statement:

    CURO Supports Equal Employment Opportunity. CURO (dba Cash Money, LendDirect, Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of CURO to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.

    Notice to CURO job applicants: CURO will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized CURO representatives' email addresses will end in , @first-, , and



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