Office Manager - Lowell

Description · About Us · At avad3, we produce over 100 unique events every year, serving clients nationwide. We create unforgettable experiences that go above and beyond expectations. Our mission is to deliver flawless events that amplify our clients' messages and leave lasting i ...

Job description

Description

About Us

At avad3, we produce over 100 unique events every year, serving clients nationwide. We create unforgettable experiences that go above and beyond expectations. Our mission is to deliver flawless events that amplify our clients' messages and leave lasting impressions.

Behind every successful event is a team operating with precision, organization, and excellence. That's where this role comes in.

About Northwest Arkansas

Nestled in the heart of the Ozarks, Northwest Arkansas offers a perfect blend of business, culture, and outdoor activities. With three Fortune 500 companies, a thriving arts scene, and a wealth of outdoor recreation, it's an ideal place to live and work. Our community is vibrant, diverse, and full of opportunity to grow and thrive.

About the Role

avad3 is seeking a highly organized and proactive Office Manager to help keep our office, logistics, and internal systems running smoothly.

This role is ideal for someone who thrives in a fast-paced, detail-heavy environment where ownership, follow-through, and professionalism matter. You'll serve as a central operational hub—supporting administrative systems, finance coordination, travel logistics, facilities management, and event logistics.

We're looking for someone who notices what needs to be done before being asked. Someone who finds satisfaction in bringing clarity to complexity. Someone who understands that operational excellence fuels creative excellence.

What You'll Be Doing

Administrative Operations

• Maintain accurate and up-to-date internal information hubs and documentation
• Assist the Finance Director with bookkeeping and administrative finance tasks
• Manage incoming calls and route communications appropriately
• Oversee and maintain the company-wide calendar

Facility & Office Management

• Ensure offices remain stocked, organized, and professional
• Open and close the office daily
  Coordinate with external vendors for maintenance and facility needs
• Provide administrative support to co-working tenants

Travel & Team Logistics

• Book flights, lodging, and ground transportation for team members
• Maintain accurate travel records and related documentation

Event & Production Logistics

• Coordinate crew bookings, equipment rentals, and freight logistic
• Maintain and update logistics calendars and schedules
• Support production managers by ensuring operational details are clearly documented and executed
  

Additional Responsibilities

• Support both short-term and ongoing operational initiatives
• Identify inefficiencies and improve internal systems proactively
• Step in wherever needed to ensure the team operates smoothly

We're Seeking Someone Who

• Is exceptionally detail-oriented and comfortable managing a high volume of moving parts
• Demonstrates professionalism through reliability, discretion, and follow-through
• Thrives in structured systems while adapting to shifting priorities
• Is technologically adept and confident navigating multiple digital platforms
• Works independently while collaborating effectively across departments
• Communicates clearly, kindly, and professionally
• Anticipates needs and solves problems before they escalate
  
  

Requirements

Position Requirements

• 2+ years of experience in administrative, operations, office management, or coordination roles
• Strong organizational and time-management skills
• Proficiency in common business software platforms (Google Workspace, scheduling tools, accounting systems, etc.)
• Ability to manage multiple projects and deadlines simultaneously
• Comfortable in a fast-paced environment with shifting priorities
  
  

Preferred Experience

• Experience in event production, creative agencies, or small business environments
• Experience coordinating travel logistics
• Experience supporting multi-functional teams
• Familiarity with production or logistics scheduling systems
• Working knowledge of bookkeeping basics and administrative finance support
  
  

Benefits

What We Offer

Exciting Industry Opportunities: Be part of a fast-growing, dynamic company in the live event production world.

Supportive Team: Join a team that values ownership, professionalism, and collaboration.

Generous Paid Time Off: Start at 20 paid personal days per year, plus 7 paid holidays.

Team Culture & Fun: Enjoy annual offsite days, a festive Christmas party, and team-building events throughout the year.

Comprehensive Benefits Package:

• 401(k) retirement plan with a 6% company match after 90 days of employment
• 70% company-paid medical benefits starting the first of the month following your hire date
• 100% company-paid First Stop Health benefits
• Additional options including dental, vision, accident coverage, and more
• 100% company-paid life insurance and short- and long-term disability coverage

This position is hourly because our work rhythm doesn't always fit into a traditional 8–5 structure. We value the work our team puts in, and any time over 40 hours is honored with overtime pay.

If you take pride in organization, enjoy bringing structure to dynamic environments, and want to play a critical role in how our team operates day to day, we'd love to hear from you.

You'll contribute directly to the operational foundation that makes exceptional events possible.

We are an equal opportunity employer and welcome applicants from all backgrounds. If you're looking for a challenging and rewarding role in operations within a creative, fast-moving environment, we encourage you to apply.