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  • Customer Relations Representative - Philadelphia - Adam Hutcheon - State Farm Agent

    Adam Hutcheon - State Farm Agent
    Adam Hutcheon - State Farm Agent Philadelphia

    1 week ago

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    Description

    Customer Relations Representative

    Join our dynamic State Farm Agency as a Customer Relations Representative and contribute to exceptional client experiences.


    We are seeking an individual with strong customer service skills, attention to detail, and a passion for helping people. As a valued team member, you will have the opportunity to enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members we support.


    Key Responsibilities:

    • Manage customer inquiries and resolve issues in a timely and professional manner.
    • Maintain accurate and up-to-date client records, ensuring seamless communication and service delivery.
    • Collaborate with colleagues to develop and implement effective customer retention strategies.
    • Coordinate with internal departments to ensure exceptional customer satisfaction and loyalty.

    Requirements:

    • Excellent verbal and written communication skills, with the ability to articulate complex information in a clear and concise manner.
    • Previous experience in customer service or a related field is highly desirable.
    • Calm and composed under pressure, with a strong problem-solving approach.

    Benefits:

    • Competitive salary and bonuses based on performance.
    • Flexible schedule to accommodate diverse work styles.
    • Comprehensive health insurance plan.
    • Opportunities for professional growth and development within the agency.
    • Generous paid time off policy.

    If you are a motivated and empathetic individual who thrives in a fast-paced environment, we encourage you to apply for this exciting role. We look forward to connecting with you!


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