3D Print Technician - Wilmington - DivIHN Integration Inc

Description

DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

Visit us at to learn more and view our open positions.

Please apply or call one of us to learn more

The following information provides an overview of the skills, qualities, and qualifications needed for this role.

For further inquiries about this opportunity, please contact our Talent Specialist, Hari, at

Title: 3D Print Technician
Duration: 6 Months
Location: Wilmington, NC

Local Preferred

Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered.

Employment Type: Full time, 5 days/week (40 hours) with some flexibility on hours

Note: 6-month contract with a high likelihood of renewal (intended as a long-term engagement).

Description:

Top Skills
-General Mechanical Abilities
-Tech Savvy

About the Role:
We're looking for a hands-on technical specialist to operate and maintain our Digital Fabrication and XR Lab. You'll run a Bambu 3D printer farm, manage a Keyence optical scanner, support a VR lab (HTC Vive systems running Autodesk VRED and Meta Quest 3 headsets for Autodesk XR), facilitate design review sessions as organizer and safety lead, and participate in drone scanning activities. If you love learning new tech and teaching others, this role is for you. Prior experience with these technologies is preferred.

Primary Purpose: To manage the day-to-day operations of a brand-new lab. This includes maintaining a 3D print farm, setting up/troubleshooting VR (XR) equipment for design reviews, and assisting engineers with optical scanning equipment.

Key Responsibilities

3D Print Farm (Bambu)
Operate, monitor, and maintain a multi printer Bambu fleet (setup, calibration, routine/advanced maintenance, firmware updates).
Train users on correct printing workflows (model prep, slicing, material selection, bed prep, post processing) and provide job setup assistance.
Execute print jobs on behalf of teams; prioritize requests and balance the queue for on time delivery.
Track and manage filament and consumables inventory; reorder proactively and maintain usage logs and cost tracking.
Maintain and improve print quality standards (test coupons, profiles, preventive maintenance schedules, issue logs).
(Preferred) Use Bambu Farm Manager and Bambu Studio in LAN first configurations for secure, efficient queueing and device control.

Optical Scanning (Keyence)
Maintain and run the Keyence optical scanner; perform daily checks, lens/camera care, software updates, and calibration.
Scan parts/fixtures, generate measurement/inspection data, and assist requestors with setup and interpretation of results.
Create quick reference guides and train users on safe and correct scanner operation.

VR/XR Lab Operations
Maintain HTC Vive PC tethered systems and high performance workstations; update GPU drivers, SteamVR, tracking hardware, and room calibration.
Prepare and run Autodesk VRED sessions for 1:1 scale design reviews; manage scene loads, lighting, layers, variants, and review markups.
Configure and support Meta Quest 3 headsets used with Autodesk XR experiences; handle device imaging, updates, and user onboarding.
Track headset inventory, accessories, and hygiene/cleaning procedures; manage check in/out processes.

Design Reviews and Safety
Serve as organizer/facilitator for cross functional design review sessions (agenda, invites, room setup, capture of action items).
Act as safety instructor for lab sessions; enforce PPE, equipment SOPs, and area access controls; conduct briefings and refreshers.
Drone Scanning Support
Assist with planning and running drone capture sessions (site readiness, equipment checks, batteries, SD/media handling).
Support basic point cloud/mesh processing workflows and data handoff to engineering teams.

Lab Administration and Continuous Improvement
Write/maintain SOPs, quick start guides, and troubleshooting playbooks.
Track KPIs (printer uptime, first pass yield, queue time, training completions) and identify improvements to throughput and quality.
Coordinate vendor support/RMA where needed; collaborate with IT/EHS for compliance, networking, and safety.

Required Qualifications
Associate degree (AOS/AAS/AS) in Mechanical Engineering Technology, Drafting, CAD, or related field
Demonstrated hands on experience with FDM/FFF 3D printers (setup, slicing, maintenance, troubleshooting).
Comfortable training and providing customer service-oriented support.
Working knowledge of Windows workstations, basic networking (LAN/Wi Fi), and peripheral/device management.
Ability to read basic mechanical drawings and understand tolerances; familiarity with inspection/measurement concepts.
Experience operating VR headsets and PCs in a lab or demo environment, strong attention to safety and equipment care.
Strong organization skills for scheduling, inventory, and documentation; ability to juggle multiple requests.

The manager is open to reviewing candidates with 1 2 years of experience and certifications (e.g., Bambu Lab printing) in lieu of a degree, provided they have a strong mechanical aptitude.

A go-getter who can find online resources and figure things out independently.

Preferred Qualifications
Experience with Bambu X series/P series printers, Bambu Studio, and Bambu Farm Manager in LAN centric deployments.
Experience facilitating design reviews in Autodesk VRED.
Prior use of Keyence optical/vision measurement systems or comparable metrology tools.
Exposure to Autodesk XR workflows on Meta Quest 3.
Basic photogrammetry/point cloud tools (e.g., RealityCapture, Recap Pro) for drone data.

Work Conditions and Physical Requirements
On site in Wilmington, NC; standard schedule is 5 days/week, 40 hours.
Periods of standing/walking during print farm and lab operations; ability to lift up to ~40 lbs (filament cases, equipment), bend/reach, and manage cable/rig setups safely.
Occasional early/late sessions for critical print runs, design reviews, or drone windows.

Soft Skills
Independent Learner: Proactive in using online resources to solve issues.
Professional Presence: Comfortable working with various stakeholders, including managers and engineering communities.
Communication: Able to expertly guide others on how to use lab equipment and jigs.

Interview Process
Initial Screen: A quick phone screening with the Hiring Manager (Thomas) to discuss role details and interest.
In-Person Follow-up: Likely a lunch interview or site visit since the role is 100% on-site in Wilmington.

About us:

DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer. xhuatnn DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.