Patient Family Relations Specialist - Boston
2 weeks ago

Job Summary
The Patient Family Relations Specialist is responsible for emails, visits and correspondence to serve as a liaison between patients, loved ones, and staff in acknowledging and responding to feedback (complaints, grievances, compliments) and other requests in a compassionate and supportive manner.The focus of this position is to support patient rights,
patientandfamilyneeds,andtoassistinresolvingfeedbackconcernsandhighlightingfeedbackcompliments.
Job description
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