Enterprise Applications Engineer - Hackensack, United States - Law Journal Press

Description

COLE SCHOTZ P.C.
Prominent mid-Atlantic law firm with multiple regional office locations seeks an Application Engineer.

This person will work closely with the Enterprise Applications Manager in IT, Accounting, Marketing, Records, and other firm personnel to ensure all applications run optimally and without interruption.

Good communication, technical and analytical skills are required, with a heavy focus on Microsoft SQL (querying, reporting in SSIS and other tools, maintenance, documentation, and upgrades), Windows Servers, and Microsoft online services.

Some programming knowledge would be a 'nice to have,' but expert knowledge is not required.


Essential Job Functions and Responsibilities:
As part of team, integrate, update, administer, and

support the firm's practice management applications, which include the


following:

Finance:
Thomson Reuters Elite 3E, Intapp (Time, Risk,

Intake), Concur, Iridium reporting and analytics

Practice-specific tools: Aderant Compulaw


Marketing:
Foundations

Responsibilities within the firm's financial/marketing


application stack include:
Performing application implementations,

reconfiguration, upgrades, and periodic maintenance
Administering the underlying platforms, especially

Microsoft SQL, SSRS, SSIS, Active Directory and Azure AD authentication

and integration, and Windows Servers
Coordinating with other departments and stakeholders

during projects and system upgrades; assessing and communicating risk

factors, primarily when integrated systems cause a "trickle-down" effect
Participating in month-end maintenance such as:

Windows updates, SQL maintenance, query optimization, and security

patching
Testing applications during system changes,

enhancements, upgrades, and monthly system maintenance
Documenting system configurations, integrations,

backup, and disaster recovery processes and other processes, and also

how-to guides and resolutions to frequently asked questions
Communicating and informing the department and

management of project statuses, issues, and proposed resolutions
Resolving support requests/tickets escalated from the

helpdesk team, including 'end user' application troubleshooting
Managing vendor support tickets
Tracking and optimizing system performance and storage

utilization, plan for necessary hardware or software upgrades to support

system growth
Researching and evaluating new tools/technologies to

improve the current application stack


Knowledge, Skills & Abilities:
Proficiency in SQL administration, data queries, and reporting

("SSRS") essential
3+ years' experience operating accounting, time tracking,

billing, and management software in a legal or other professional services

company strongly preferred
Fluency in the Elite 3E SQL database schema preferred

or a demonstrated ability to develop such fluency based on experience with

other systems
Experience with any of Elite 3E Templates ("Design

Gallery"), Workspace, BizTalk, Elite Application Framework and Tools and 3E

Solutions Manager a plus and would be very attractive
Ability to learn functional and technical integration

aspects of the firm's applications
Proficiency in XML/XSLT transformation
Proficiency with some combination of PowerShell, C# and

Visual Basic .Net, HTML5 or other programming or scripting languages
Experience administering Windows Server
Solid technical foundation with the ability to

troubleshoot, diagnose and resolve complex problems and implement solutions

with minimal guidance
Self-motivated with excellent time management skills
Strong analytical skills with the ability to

communicate results
Excellent verbal and written communication skills, and

the ability to communicate with staff of varying technical expertise

Non-essential Functions:
Responsible for communication, coordination and

"backup" of other members of the Information Technology Department as

required to service the firm and its clients

Exempt position:
expected to work additional hours,

weekends, and holidays, as required in the performance of customary and

typical IT duties
This position is considered essential to the function

of the firm. Therefore, attendance during firm administrative leave and

closings may be required
Support and monitor firm policies and procedures as

pertains to the Information Technology Department

Qualifications:
To succeed in this position, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


Education and/or Experience:
Minimum

3 years experience in management, design, and implementation of large

enterprise applications in a heterogeneous operating system environment

with hands-on experience in maintaining mission-critical enterprise

applications at a high level of availability
Broad

knowledge of the specialized and technical field of computer science and

business/management acumen equivalent to a complete college or university

education; includes thorough skills knowledge
4-year college degree preferred; equivalent experience

considered


Certificates, Licenses, Registrations:
Microsoft and other vendor certifications preferred, but not required.

Please e-mail resume for consideration to:
Gayle P. Englert
Chief Human Resources Officer
Cole Schotz P.C.
Court Plaza North
25 Main Street, P.O. Box 800
Hackensack, NJ

Please visit us at our website

NEW JERSEY/NEW YORK/DELAWARE/MARYLAND/TEXAS/FLORIDA
Cole Schotz is an Equal Opportunity Employer

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