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Assistant Manager - Hot Springs, United States - West Central Planning & Development District
Description
Job Description
Job DescriptionJob Description of Assistant Manager:The Thrift Store is a key component for the financial support for our Clinical Day Treatment Program. The Assistant Store Manager's position is a highly responsible position assisting the manager in their duties and provides oversight on all matters pertaining to the thrift store. Assists Manager in supervision and participates in the day-to-day operations of the Store and ensures compliance with established policies and procedures. May assist in the recruiting, training, disciplinary actions, performance evaluations, and supervision of all store employees. Ensures the accountability and security of cashier funds. Maintains the neatness and attractiveness of store merchandise and makes certain that displays remain well-stocked. Assists customers in locating items and prices and explains store policy. Assists employees in resolving routine problems and performing special assignments. Assist in training of employees in the proper methods and procedures. Supervises and participates in the cashier activities. Assists in preparing daily sales reports and bank deposits. Assist with the unloading of incoming donations. Ensures that items are properly priced, sorted, stocked, and/or discarded. Prepares and maintains files and various store reports, records, forms and other similar documents. Handles sensitive and confidential information.
Duties and Responsibilities of Assistant Manager:
• Provide effective leadership and supervision to store employees. Responsible for arriving at the store early while monitoring work schedules.
• Foster a positive and collaborative work environment.
• Assist in maintaining employee's personnel file.
• Oversee store employees, clients by directing and instructing them of their daily duties. Report to their case managers at the main office should any problem arise. Conduct time studies, and review their goals periodically as needed with written reports sent to the main office location.
• Address customer concerns or inquiries promptly and professionally.
• Answer the phone and schedule pick-ups of donations from the public as well as orders for rags from customers (painters, contractors, etc.) Coordinate the truck drivers schedule with pick-ups and other errands.
• Train and monitor clerks and clients/trainees of proper customer relations and courtesy when working with the public.
• Unload, sort, price, hang or display donations from public each day, in order to keep the store stocked for public to purchase.
• Financial management. Follow procedures in place to balance cash register, make deposit at bank to be picked up and taken to the main office the next day.
• Comply with HIPAA privacy issues regarding confidential and sensitive Client, Employee, and AUI finances information
• Other duties as assigned
Minimum Qualifications of Assistant Manager:
• High School Diploma or equivalent
• 3-5 years progressively responsible experience working in a retail store environment with at least 2 years' experience in management capacity, OR any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
• Ability to successfully work with a variety of personalities and people in a positive manner
• Ability to meet attendance requirements
• Ability to read, write, and communicate the English language
• Ability to perform mathematical computations
Physical Demands-
Limited physical effort required associated with sitting, walking, standing, lifting, bending, reaching, twisting, pushing, pulling, 75% to 100% of the work time and carrying light objects (up to 50 lbs % of work time. Ability to perform frequent walking and/or standing, kneeling, or squatting relieved by lesser periods of sitting
Work Environment-
Work is performed in a thrift store environment. Resale business that generates revenues and provides training opportunities for Abilities Unlimited of Hot Springs Clinical Day Treatment Program for adults with IDD (Intellectual and developmental disabilities). A work environment characteristic described here are representative of those that employees encounter while performing essential job functions. Compliance with HIPAA privacy is a must handles sensitive and confidential Client, Employee, and company financial information.
About the West Central Arkansas Workforce Development Area
The West Central Arkansas Workforce Development Centers specialize in recruiting and placing skilled professionals in a variety of industries on behalf of employers in Central Arkansas. We help people find jobs and provide workforce solutions to businesses.
WCAPDD/Arkansas Workforce Center is an "equal opportunity employer/program," and "auxiliary aids and services are available upon request to individuals with disabilities." Arkansas Relay Service: Voice TDD) or TDD 711.
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