Overnight Member Services Representative - Valdosta, GA
1 month ago
Job summary
We are looking for a Member Services Representative to join our team This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members prospective members and guests.- Greet members prospective members and guests providing exceptional customer service.
- Handle all front desk related activities including Answer phones in a friendly manner and assist callers with a variety of questions Check members into the system Take prospective members on tours Sign up new members calculating rates and monthly payment amounts Assist the Club Manager in counting out the drawer as needed Facilitate needed updates to member's accounts Respond to member questions and concerns in a timely and professional manner elevate to Assistant Manager or Club Manager as needed Assist in maintaining the neatness and cleanliness of the club Completing daily assigned within first hour of your shift Helping complete priority cleaning list each day Completing walk-around and bathroom checks periodically Helping complete any special cleaning projects as needed Other duties and responsibilities based on club needs
Job description
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