Consultant - Automation Analyst
1 month ago
Job summary
We are looking for a proactiveAnalyst to join our Managed Services team.
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Responsibilities
- Monitor and respond to client tickets in ServiceNow promptly and within agreed SLAs.
- Provide clear, professional updates and resolutions to clients via email and ticketing systems.
- Build rapport with client stakeholders through effective communication and regular updates.
Job description
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