Customer Service Agent - Ontario, Oregon, United States - Enterprise Holdings

Description

Overview:

The Customer Assistance Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs.

The CAR will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.

This role is available as a full-time position in Ontario, OR

The role starts at $16.00 / hour The schedule for this position will be Monday - Friday 8am - 5pm.

Responsibilities:
Provide a high level of customer service by assisting customers and assessing their rental needs by offering additional products

Type up rental contracts at the counter inside the rental terminal

Meet and greet customers in a friendly and timely manner

Provide directions and general assistance

Assist to assess condition of rental upon return

Process returns, check-ins

Notify Management of any known customer problems

Notify Management of any known vehicle problems and any required vehicle maintenance

Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans


Qualifications:
Must be at least 18 years old

Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years

No drug or alcohol related conviction on driving record in the past 5 years

Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future