- Receipt and Tracking of Owner & Client issues
- Drive resolution of issues with other AFI Team Members
- Communication with Owners directly regarding submitted queries
- Creation of Standard Operating Procedures regarding resolution of FAQs
- Training of other staff as needed to drive timely response and resolution
- Previous experience in Customer Service & Management
- Extreme attention to detail
- Natural desire to resolve issues with URGENCY
- College education preferred
- Must be willing to complete pre-employment drug test and background screening
-
Service Specialist
2 weeks ago
MERS Missouri Goodwill Industries Columbia, United StatesProvide a wide range of individualized case management services to TA recipients, SNAP recipients, and older youth who are/have been in foster care, creating and working on an individualized plan toward self-sufficiency. Conducts comprehensive initia Specialist, Service, Retail, ...
-
Service Specialist
2 weeks ago
Goodwill Columbia, United StatesProvide a wide range of individualized case management services to TA recipients, SNAP recipients, and older youth who are/have been in foster care, creating and working on an individualized plan toward self-sufficiency. Conducts comprehensive initia · ...
-
Client Services Specialist
4 days ago
The Columbia Safety & Supply Family of Companies Columbia, United StatesClient Services Specialist · Department: Client Services · Employment Type: Full Time · Location: Columbia, Missouri · Compensation: $18.00 / hour · Description · THE COLUMBIA SAFETY FAMILY OF COMPANIES IS HIRING CLIENT SERVICES ROLES · Our group is leading change in industr ...
-
Patient Service Specialist
1 week ago
Select Medical Columbia, United StatesOverview · Patient Service Specialist · Columbia, MO · Job Description · When patients enter our center in Columbia, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the pati ...
-
Insurance Service Specialist
2 weeks ago
American Automobile Association Columbia, United StatesInsurance Service Specialist · The Auto Club is seeking a goal oriented, customer service professional to provide insurance service and clerical support to the Auto Club's Insurance Agents and Members in our Branch Offices. · This position performs a variety of routine and adva ...
-
Client Services Specialist
3 weeks ago
The Columbia Safety & Supply Family of Companies Columbia, United StatesClient Services Specialist · Department: Client Services · Employment Type: Full Time · Location: Columbia, Missouri · Compensation: $18.00 / hour · Description · THE COLUMBIA SAFETY FAMILY OF COMPANIES IS HIRING CLIENT SERVICES ROLES · Our group is leading change in industr ...
-
Loan Services Specialist
1 week ago
FCS Financial Jefferson City, MO, United StatesIf you are passionate about helping people and want a position with a company that makes a difference in communities across Missouri, keep reading FCS Financial is part of the nationwide Farm Credit System, and we are looking for Loan Services Specialist to join our Team FCS Fina ...
-
Loan Services Specialist
1 week ago
Farm Credit Council Jefferson City, United StatesIf you are passionate about helping people and want a position with a company that makes a difference in communities across Missouri, keep reading FCS Financial is part of the nationwide Farm Credit System, and we are looking for Loan Services Specialist to join our Team FCS Fina ...
-
Psychiatry Opportunity
2 weeks ago
Lexington Medical Center West Columbia, United States Full timeLexington Medical Specialists, an employed group within the Lexington Medical Center Network of Care is seeking a BC/BE Psychiatrist to join our highly skilled team. With access to the latest medical advancements and our relationships with other area specialists help Lexington Me ...
-
MEDICAL LAB SCIENTIST
3 days ago
University of Missouri Health Care Columbia, United StatesLocation: Columbia, Missouri · Shift: Monday – Friday, 8:30 – 5pm with call as needed · Department: Blood and Marrow Transplant Lab · Salary Range: $27.21 -$42.99 PLUS $10,000 Sign-On and Relocation · ABOUT THE JOB · MU Health Care is looking for a passionate and dedicated Certi ...
-
Ultrasound Specialist
1 week ago
Lexington Medical Center West Columbia, United States Full timeLex Women's Care-West Columbia · Full Time · Day Shift · M-Th 8-5, Fr 8-1 · Sign-On Bonus: Up to $7,500 · Consistently named best hospital, Lexington Medical Center anchors an expansive health care network that includes nearly 600 physicians and advanced practice providers at ne ...
-
Nurse Practitioner
1 week ago
Lexington Medical Center West Columbia, United States Full timeLexington Surgery - Acute Care (Nurse Practitioner/Physician Assistant) · Full Time · PM Shift · 7pm - 7am · *In-house Shift Coverage · Sign-On Bonus: $10,000 · Consistently named best hospital, Lexington Medical Center anchors an expansive health care network that includes nea ...
-
Clinical Apps Analyst II
2 weeks ago
Lexington Medical Center West Columbia, United States Full timeIT Services · Full Time · Day Shift · 8:00am to 5:00pm, Mon-Fri · Consistently named best hospital, Lexington Medical Center dedicates itself to providing quality health services that meet the needs of its communities. Ranked #2 in the state and #1 in the Columbia metro area by ...
-
Infection Control Manager
3 weeks ago
Lexington Medical Center West Columbia, United States Full timeQuality Management - Acute · Full Time · Day Shift · 8a-430p, Mon-Fri · Consistently named best hospital, Lexington Medical Center dedicates itself to providing quality health services that meet the needs of its communities. Ranked #2 in the state and #1 in the Columbia metro a ...
-
Community Specialists
2 weeks ago
Aria Care Partners Columbia, MO, United States Part timeMobile Hearing Care Specialist · Providing Care to Skilled Nursing Facilities – Columbia, MO · We are seeking a Mobile Hearing Care Specialist to join our team and provide excellent hearing care to the patients in your community · As an Aria Care Partners Hearing Care Specialis ...
-
Financial Aid Specialist
3 weeks ago
Columbia College Columbia, United StatesThe Financial Aid Specialist will be responsible for processing financial aid in compliance with federal, state and institutional policy and procedures. The Specialist will also be responsible for ensuring aid is awarded accurately and in a timely ma Financial, Specialist, Proces ...
-
Co-Occurring Disorder Specialist
3 weeks ago
Burrell Behavioral Health Columbia, United StatesJob Description: · CO-OCCURRING DISORDER SPECIALIST (IMPART) · Columbia, MO · Looking for a rewarding career where you can make a real difference in people's lives? Join our team as a Co-Occurring Disorder Specialist and help pregnant and new mothers overcome substance use disord ...
-
Peer Specialist
2 weeks ago
Compass Health Network Columbia, United StatesDue to critical service need of the communities we serve, we are offering a $1,000 sign-on bonus.* We are eager to continue to provide quality and compassionate care in our service areas and need you to make this happen · This role is full time, benefits eligible, working Monday ...
-
Certified Peer Specialist
4 days ago
Burrell Behavioral Health Columbia, United StatesJob Description: · Job Title: Certified Peer Specialist · Location: Columbia, Missouri · Department: Behavioral Crisis Center · Employment Type: Part-time (12 hours per week) · Shift: Saturday overnight (7pm-7am) · Job Overview: · Join our team at Burrell's Behavioral Crisis Cent ...
-
Lead Licensing
1 day ago
KVC Health Systems Columbia, United StatesJob Description · Job DescriptionKVC Missouri Community Based Services – Child Placement · Location: Columbia, MO & surrounding communities · Pay: $50,500-$52,000 annually · Schedule: This role provides a Monday through Friday flexible schedule, on-call rotation may be required.J ...
Customer Service Specialist - Columbia, United States - Alexander Forrest
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Who Are We?Alexander Forrest Investments, (AFI) is a mid-sized, multifamily real-estate management company located in Columbia, MO. Here at AFI, we are experts in the acquisition, development, financing and management of real estate projects with over 60 multi-family properties in 15 states. Growth opportunities within the company are in abundance as we plan to DOUBLE in size over the next year.
Our VISION is to prosper all stakeholders.
Our MISSION is to exceed client expectations by providing unrivaled deal sourcing, underwriting, and asset management services for multifamily properties throughout the United States.
Our CORE VALUES are Excellence, Accountability, Collaboration, Efficiency, Innovation, Integrity, and Perseverance.
Job Summary
AFI is seeking to hire a charismatic, people-friendly, and energetic individual to serve as a Customer Service Specialist This role is almost entirely Client/Customer-Facing and chosen applicant must feel very comfortable communicating eloquently about often complex and challenging issues. This role will be responsible for collating customer queries, collaborating with other AFI Staff to ensure prompt resolution of received issues, and communicate directly with Property Owners & other Stakeholders regarding various items.
Please Note - This is a PART-TIME position limited to no greater than 30 compensable hours per week. This position comes with a base salary that is based upon experience ranging between $20-$30/hr.
The responsibilities that are listed below are not all inclusive; however, they are indicative of the type of responsibilities normally performed by a member of the Customer Support & Success Team:
JOB DUTIES