Technical Infrastructure Architect - Chicago, United States - Extendinfosys

Description

Hi Jobseekers,

I hope you are doing well

We have an opportunity

"

IT Infrastructure Support

"

with one of our

clients

for

Chicago, IL – Hybrid.

Please see the job details below and let me know if you would be interested in this role.

If interested, please send me a copy of your resume, contact details and a good time to connect with you.

Job Title:
Technical Infrastructure Architect - IT Infrastructure Support

Location:
Chicago, IL - Hybrid

Full time

Job Overview

As a Technical Infrastructure Architect specializing in IT Infrastructure Support, you will lead the design, implementation, and maintenance of the organization's IT infrastructure to ensure optimal performance, reliability, and security.

You will collaborate closely with cross-functional teams to provide technical expertise, support, and solutions for the organization's infrastructure needs.

Responsibilities


Infrastructure Design and Planning:
Collaborate with stakeholders to understand business and technical requirements and translate them into comprehensive infrastructure designs.
Design scalable, robust, and resilient IT infrastructure solutions, including servers, networking, storage, and cloud services, to support business operations.

Technical Support And Troubleshooting

Provide technical guidance and support to resolve complex infrastructure issues, including hardware, software, networking, and performance-related challenges.
Lead root cause analysis and implement corrective actions to ensure timely issue resolution.

Incident And Problem Management

Manage and oversee the IT infrastructure incident response process, ensuring timely and effective resolution of incidents to minimize service disruptions.

Implement proactive measures to identify and mitigate potential problems before they impact the organization.

Infrastructure Optimization

Continuously monitor system performance, capacity, and availability to identify opportunities for optimization and enhancement.
Implement performance tuning, load balancing, and other optimization techniques to maintain optimal infrastructure operation.

Vendor Management

Collaborate with technology vendors to evaluate, select, and procure hardware, software, and services that align with the organization's infrastructure strategy.

Manage vendor relationships and contracts to ensure the delivery of high-quality products and services.

Patch Management And Upgrades

Develop and execute patch management strategies to keep infrastructure components up to date with the latest security patches and updates.

Plan and oversee hardware and software upgrades to ensure compatibility and minimize disruptions.

Disaster Recovery And Business Continuity

Design, implement, and regularly test disaster recovery and business continuity plans to ensure data protection and minimal downtime in the event of disruptions.

Security And Compliance

Collaborate with security teams to implement and enforce security best practices, including access controls, encryption, and network security.
Ensure infrastructure compliance with industry standards and regulatory requirements.

Documentation And Training

Maintain accurate and up-to-date documentation of infrastructure configurations, processes, and procedures.
Provide training and knowledge sharing to technical teams and end-users on infrastructure-related topics.

Qualifications

Bachelor's or master's degree in computer science, Information Technology, or a related field.
Proven experience as a Technical Infrastructure Architect or similar role with a strong focus on IT infrastructure support.
In-depth knowledge of IT infrastructure technologies, including servers, networking, storage, and virtualization.
Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and experience with hybrid cloud environments.
Strong troubleshooting and problem-solving skills with the ability to analyze complex technical issues.
Proficiency in incident and problem management processes, with experience using IT service management (ITSM) tools.
Excellent communication and interpersonal skills to collaborate effectively with technical and non-technical stakeholders.
Relevant certifications such as ITIL, CompTIA Server+, Cisco CCNA, or equivalent, are a plus.

Thanks & Regards

Shankar Singh

Extend Information Systems


Cell:

Email:


Address: 44258 Mercure Circle, UNIT 102 A, Sterling VA, USA – 20166


Web:


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