technical support analyst - Maryville, United States - Blount Memorial Hospital

    Blount Memorial Hospital
    Blount Memorial Hospital Maryville, United States

    2 weeks ago

    Default job background
    Description

    TECHNICAL SUPPORT ANALYST JOB SUMMARY
    Provide tier two end user technical support, maintain the department's technical infrastructure, and assist with technical projects.


    TECHNICAL SUPPORT ANALYST JOB SPECIFICATIONS

    Education and/or experience:
    Associate's degree in a technical field and a minimum two years Information Systems experience. An equivalent of education and experience will be considered.


    Knowledge:


    Microsoft Windows desktop operating systems, TCP/IP configuration and troubleshooting for network clients, network printer installation, troubleshooting and basic Active Directory knowledge required.

    Citrix, Terminal Services, VMware, TCP/IP networking, and security knowledge helpful but not required.


    Skills:
    Excellent verbal and written communication and good time management.


    Abilities:
    Ability to work with minimal supervision, coordinate long-term projects, maintain confidentiality of sensitive patient and hospital information required.

    Competitive Pay and Benefits

    Health, dental and vision insurance

    Retirement plan with matching

    Flexible Savings Account (FSA)

    Disability insurance

    Life Insurance

    Paid sick time

    Paid time off

    Paid training

    Referral program

    Tuition reimbursement

    Employee Assistance Program

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