- Serve as the primary on-site HR point of contact for employee relations matters
- Support a large, high-volume workforce of approximately 1,400 employees across multiple locations
- Handle day-to-day employee relations issues, including:
- Employee-to-employee conflicts
- Time and attendance issues
- Performance and conduct concerns
- Coaching and disciplinary actions
- Conduct employee relations investigations by:
- Interviewing employees and witnesses
- Gathering and reviewing documentation
- Maintaining detailed notes and case records
- Partner closely with HR leadership on escalated or higher-risk employee relations matters
- Maintain working relationships with union representatives and support adherence to collective bargaining agreements
- Advise frontline leaders on HR policies, procedures, and employee relations best practices
- Ensure compliance with employment laws, labor agreements, and internal policies
- Maintain accurate administrative documentation and employee relations records
- Prepare reports and summaries related to employee relations activity
- Participate in meetings, audits, and special HR projects
- Recommend improvements to employee relations processes and HR practices
- Perform other duties as assigned in a fast-paced operational environment
- Associate's degree required; Bachelor's degree in HR or Business preferred
- 2-4 years of HR experience with strong employee relations exposure
- Experience supporting large, hourly, frontline workforces (200+ employees strongly preferred)
- Hands-on experience conducting employee relations investigations
- Background in industrial, manufacturing, warehouse, aviation, or similar blue-collar environments
- Union environment experience strongly preferred
- Strong documentation, note-taking, and administrative skills
- Ability to work independently in a high-volume, operational setting
- Strong interpersonal and communication skills with the ability to build trust at all levels
- High degree of professionalism, discretion, and confidentiality
- Proficiency with Microsoft Office and HR systems
- Willingness and ability to work fully onsite at the JFK location
- Competitive base salary (target range up to $72,500 annually, based on experience)
- Comprehensive benefits package, including:
- Medical, dental, and vision insurance
- 401(k) plan with company match
- Paid time off and paid holidays
- DailyPay access for early wage availability
- Wellness programs and employee assistance resources
- Employee discounts and perk programs
- Recognition and rewards platform
- Opportunities for internal mobility and career growth
- Exposure to a complex, high-impact HR environment with strong visibility
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Employee Relations Specialist - New York - The Hiring Method LLC
Description
Location: Jamaica, New York (JFK area)Employment Type: Full-Time, Exempt
Work Setting: 100% Onsite
Compensation: Competitive (target range up to $72,500 annually)
About the Role
This Employee Relations Specialist role supports one of the organization's largest and most complex airport operations, with a predominantly frontline, hourly workforce across multiple business lines. This is a high-volume, hands-on HR role focused primarily on employee relations, investigations, and union interaction-not recruiting or benefits administration.
What You'll Do
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Payor Relations Specialist
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