Revenue Cycle Customer Service Specialist - Charlotte, NC

Only for registered members Charlotte, NC , United States

1 week ago

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Job summary

The Revenue Cycle Customer Service Specialist manages all incoming patient calls and patient inquiries received via the RCM Billing work queue.

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Responsibilities

  • Act as RCM initial point of contact for patient calls related to general account balance inquiries.
  • Update patient demographics and insurance information as appropriate.
  • Process incoming credit card payments during patient call.
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Qualifications

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