Customer Relations Representative - Minot, United States - First Western Bank & Trust

Description

Job Description

No Banking Experience Required - We will train the right candidate

First Western Bank & Trust is currently looking for a part-time Customer Relations Representative at our Minot Main Bank location.

Customer Relations Representative position offers great benefits including:

• paid vacation, sick leave and holidays;
• 401k with matching contributions;
• volunteer paid time off;
• banking benefits;
• and more

Customer Relations Representative Essential Job Functions

• Greet visitors and callers and inquire the nature of their business in to provide direction
• Properly verify customer identification in accordance with bank policy
• Open new accounts and assist customer with any account maintenance questions
• Assist customers with changes and updates to existing accounts
• Cross-sell banking products and services
• Enter data for new accounts, changes, Automatic Fund Transfers and Sweeps
• Answer customer credit and debit card questions, resolve maintenance issues and post payments
• Prepare Certificates of Deposits
• Provide customer access to safe deposit boxes

Customer Relations Representative Qualifications

• One-year banking experience preferred
• Knowledge of customer service principles and practices
• Knowledge of administrative and clerical procedures
  

Customer Relations Representative Skills/Abilities

• Customer Service/People skills
• Multi-task
• Attention to detail
• General math skills
• Listening skills
• Integrity
• Confidentiality

First Western Bank & Trust is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status.