PartnersACCESS Clinician - Elkin, NC

Only for registered members Elkin, NC, United States

1 week ago

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Job summary

The primary purpose of this position is the initial screening triage and referral within the scope of practice of members who call the 24/7/365 toll free access number seeking behavioral health services.

Responsibilities

  • Initial screening of MH/SU/IDD treatment needs and clinical triage of members calling or walking in determine if they potentially qualify for services and identify emergent urgent or routine treatment needs
  • Data entry into the electronic record completion of appropriate forms explanation of services offering of provider choice using a slot schedule managing the electronic wait list dispatch collaboration with First Responders Mobile Crisis Management to stabilize acute crises Make referrals to clinical homes crisis providers that meet timeliness standards defined by state Provide follow up calls to referral sources members to ensure successfully engaged in services Back up clinical consultation other Licensed PartnersACCESS Clinicians Non-Licensed PartnersACCESS Qualified Specialists Support incorporate Quality Management Principles URAC requirements into PartnersACCESS Department Partners Health Management organization This position demands high level accuracy confidentiality Information handled according State standards rules Federal laws Local Management Entity Standards Procedures Policies Protocol Authorize admissions state hospitals ADATC Level III Detox Facility Based Crisis all referrals crisis service Process other acute care authorizations needed Screenings completed standard specialized computer programs Inputs accurate information system unlocks electronic service records consents enters necessary data MIS system Provide technical assistance First Responders providers Mobile Crisis Manager Establishes maintains effective working relationships unit agency service system Consistently demonstrates professionalism tact diplomacy handling irate callers working contract providers external parties Participates Unit Staff meetings Agency Staff meetings committees Comprehensive knowledge counseling social psychological principles techniques practices treat behavioral health conditions Specific knowledge mental illness substance use intellectual developmental disability diagnostic categories individual family dynamics brief counseling intervention techniques psychiatric medications effects mental health regulations North Carolina mental health delivery Sound knowledge MH SU IDD eligibility Medicaid State supported appropriateness referrals assessment danger members calling assistance Knowledge laws governing treatment mental illness substance use intellectual developmental disabilities resources available community Basic benefit enhanced Excellent computer communication written good keyboarding multi task converse entering screening information medical record evaluating member's needs Ability complete independently define problems apply laws policies procedures conducting screening triage referral maintain harmonious effective working relationships LME MCO personnel disciplines agencies public provide care management technical assistance both member provider highly stressful situations life threatening assist connection crisis emergency ability screen skillfully refer modify confidential education two years experience LCSW LPC LPA LMFT LCAS licensure board NC Board Nursing continuing education compliance active professional license required employee responsible respective licensure boards training An active current unrestricted LCSW LPC LPANLMFT LCAS licensure board N C Board Nursing registration N C Nurses Association membership preferred background check required candidate interview panel prior approval hiring manager department supervisor HC staff local law enforcement fire rescue agency school safety representative campus security officer small business owner employer healthcare facility childcare center client students HHS employees federal government military veterans criminal justice correctional officers online college university student export team international humanitarian response volunteer peacekeepers disaster recovery workers.
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