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    Service BDC - Hillsboro, United States - Royal Moore Auto Center

    Royal Moore Auto Center
    Royal Moore Auto Center Hillsboro, United States

    2 weeks ago

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    Description

    Job Description

    Job DescriptionJoin Our Team as a Service BDC Representative at Royal Moore Mazda, GMC, Buick

    Are you a skilled communicator with excellent phone skills and a keen eye for detail? Do you thrive in a fast-paced environment and have a passion for delivering outstanding customer service? Royal Moore Mazda, GMC, Buick is searching for a dedicated Service BDC Representative to become a valuable part of our team.

    In this role, you'll be responsible for inbound and outbound calls, appointment scheduling, and ensuring our customers have the best possible experience.


    Key Responsibilities:

    • Handling inbound calls and providing exceptional service to our customers
    • Making outbound calls to engage with customers and schedule service appointments
    • Scheduling service appointments efficiently and maintaining a detailed record
    • Leveraging your outstanding phone skills to communicate effectively and build rapport
    • Ensuring a high level of customer satisfaction by addressing inquiries and concerns with professionalism
    • Being detail-oriented and precise in managing customer information and appointment schedules

    Qualifications:
    To be considered for this position, you should possess the following qualifications:

    • Exceptional phone skills and the ability to communicate effectively
    • A keen eye for detail and the ability to maintain accurate records
    • A commitment to delivering excellent customer service
    • The ability to thrive in a fast-paced environment
    • Previous experience in a similar role is a plus but not required

    How to Apply:

    If you are enthusiastic about providing exceptional customer service and have the skills to excel as a Service BDC Representative at Royal Moore Mazda, GMC, Buick, we encourage you to apply today.

    Please send your resume and a brief cover letter outlining your interest in the position to Daniel Blodgett at Alternatively, you can respond to this job ad with your application.

    Join us in delivering top-notch service experiences to our customers and become an essential part of the Royal Moore Mazda, GMC, Buick team