Contractor - Digital (Business Operations Analyst) - Fairfax, United States - TechWish

Description

Must report to HQ (hybrid)

We are looking to hire a Business Operations Analyst with excellent written and verbal communication skills. This role will be about 50% administrative, assisting the Digital Executive Leadership team.

To include calendar administration, meeting coordination and lead engagement planner (responsible for all aspects of meetings and events, including food), travel organizer and process documentation.

The most ideal candidate will be a detail-oriented team player with experience in auditing spreadsheets and documentation.

Business Operations Analyst Job Description

To optimize the performance of business operations by analyzing current, and forecasting future performance. Apply various analytical techniques to solve operational issues and support strategic initiatives. Work under minimal supervision. Perform moderately complex/varied tasks with moderate impact.

Responsibilities

" Evaluate operational efficiency and effectiveness

" Perform qualitative and quantitative data analysis using analytical techniques, tools, models, simulation, etc.

" Solve business problems by defining the problem, interviewing stakeholders, identifying and evaluating alternatives, and presenting findings

" Gather, analyze and synthesize quantitative and qualitative data of business processes to determine and promote data driven business decisions

" Implement new/enhanced products, services and/or operational changes

" Prepare/collaborate on presentations, reports, white papers, etc.

" Interpret results of analysis; present recommendations, alternatives and implications

" Serve on teams and task groups for projects/initiatives within the business unit &/or across the organization

" Analyze processes and workflows to understand value chain, input/output, to improve and/or automate business performance

" Utilize performance measurements and indicators to identify areas for improvement; develop process improvement plans for each performance indicator or area identified

" Mentor and guide lower level team members

" Perform other duties as assigned

Qualifications And Educational Requirements

" Experience in problem resolution including determining root cause, scope and scale of issues

" Experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools

" Experience in leading collaborative work teams

" Experience in leading projects and/or initiatives of small to medium scope

" Experience in working effectively with diverse internal and external contacts

" Experience in managing multiple priorities independently and/or in a team environment to achieve goals

" Working knowledge of data querying, reporting, forecasting, analysis and operations research, including statistical methods and modeling

" Effective analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results or relationships

" Advanced word processing and spreadsheet software skills

" Effective skill analyzing and organizing problems or work processes for technical solutions

" Effective skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation

" Effective research, analytical, and problem solving skills

" Effective organizational, planning and time management skills

" Effective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations

" Effective skill interpreting and synthesizing large amounts of information

" Advanced verbal and written communication skills

" Effective database and presentation software skills

" Effective skill maintaining accuracy with attention to detail and meeting deadlines

" Bachelor's Degree in Business Administration, Finance, or the equivalent combination of training, education, and experience

Bank Secrecy Section (BSA): Remains cognizant of and adheres to Navy Federal policies and procedures, regulations pertaining to the Bank Secrecy Act.

Hours:
Monday Friday, 8:00 AM 4:30PM EST Hybrid to HQ
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