General Office Assistant - Missoula, United States - Marcure Insurance

Description

Job Description

We are seeking a General Office Assistant - Customer Service Representative to join our team You must be outgoing, self-motivated and have a team player mentality. You will perform a variety of clerical tasks as well as help on various office projects.

Responsibilities:

• Draft correspondences and other formal documents
• Plan and schedule appointments and events
• Greet and assist onsite clients
• Answer inbound telephone calls
• Resolve client concerns using agency management system and company websites
• Processing all incoming client premium payments
• Perform all other office tasks

Qualifications:

• Experience in answering and triaging telephone calls in a busy office setting
• Ability to prioritize and multitask
• Ability to continually learn and adapt to an ever-changing industry
• Excellent written and verbal communication skills
• Strong attention to detail
• ​Strong organizational skills
• Ability to problem solve quickly and efficiently
• Ability to perform work duties accurately and efficiently under pressure
• Experience with Excel, Word, Google Chrome and Outlook