Onsite Service Representative - Omaha, United States - Grainger

Description

Job Description Job DescriptionExcellent opportunity with Grainger. It is a part time (30 hours per week) role. M-F (dayshifts) Hours could flex up Looking for work/life balance? and competitive pay/benefits.

Grainger is the right place for you with generous PTO, and no weekends, with our 26,000 team members globally and sales in 2022 of $15.2B, we achieve our purpose, We Keep the World Working, by serving more than 4.5 million customers with a wide range of products and services that keep their operations running and their people safe.

Position Details:

The Onsite Services Representative (OSR) reports to a Supervisor or Manager of Onsite Services and supports assigned customers by managing their inventory, providing outstanding customer service, driving account growth though customers' inventory management (KeepStock) program.

Onsite Service Representatives (OSRs) also work with partners to implement sales strategy and to help customers understand how Grainger can provide solutions to their business' MRO needs.

CUSTOMER SERVICE Service multiple customer locations with the following specific responsibilities:

Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted Gain knowledge of Grainger's offer to help improve orders through system integration.

Resolve customer problems promptly to retain and promote customer loyalty. Follow designated route defined by routing software tools and maintain route guides.

Identify continuous improvement opportunities in productivity, process, and cycle time Comply with safety and inspection requirements of the facility where the service is being provided.

ACCOUNT GROWTH Help create new orders by engaging with customers to identify additional product needs Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings Participate in quarterly reviews with customers and sales partners to assess viability of Inventory Solutions offeringsYou Have: 3 years' experience in selling or service environment High School Diploma or equivalent Customer service and sales growth oriented Collaboration and problem-solving skills Handle different technical and operational issues Have and maintain a valid driver's license in State of residence Must carry required levels of automobile insuranceRewards and Benefits:Grainger is committed to your safety, health and wellbeing.

Our programs provide choice and flexibility to meet our team members' individual needs. Check out some of the rewards available to you at Grainger

• Medical, dental, vision, and life insurance plans
• Generous paid time off (PTO) and 6 company holidays per year
• Automatic 6% 401(k) company contribution each pay period
• Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement
• A comprehensive set of emotional, financial, physical and social wellbeing programsDEI StatementWe are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.

We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment.

With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate pany DescriptionWe're looking for passionate people who can move our company forward.

As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working.

We embrace new ways of thinking and recognize everyone is an individual. Find your way with Grainger pany Description We're looking for passionate people who can move our company forward.

As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working.

We embrace new ways of thinking and recognize everyone is an individual. Find your way with Grainger today.