Campus Center Assistant – Campus Center at Rinker - Chapman, United States - Chapman University

Description

Posting Details
Position Information

Position Headcount
3

Position Title
Campus Center Assistant – Campus Center at Rinker

Organizational Unit
SE – Student and Campus Life

Is this Role for an Undergrad or Grad Student?
Either Grad or Undergrad is Fine

Average number of hours per week
Up to 19 Hrs

Desired Start Date
01/03/2024

Projected End Date
05/19/2024

Anticipated Pay Range
$16.50 – $16.50

Pay Range Information
Chapman University is required to provide a reasonable estimate of the compensation range for this position. This range takes into account a variety of factors that are considered in making compensation decisions, including experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. Salary offers are determined based on the final candidate's qualifications and experience, as well as internal equity and other internal factors. The anticipated pay range is not a promise of a particular wage.

On which Campus will this work be done?
Rinker

FWS Account Code
503000 Non-FWS or FWS

Job Number
STU

Position Summary Information

Job Description Summary
The Campus CenterAssistant (CCA) is responsible for ensuring the efficient delivery of services and resources provided daily in the Campus Center at Rinker, with an emphasis on supporting the day-to-day customer service needs of all Campus Center visitors, staff, and building occupants. Along with professional staff and in collaboration with the entire Campus Center Staff Team, the CCAs strive to create a welcoming environment that will contribute to the University by building community, increasing students' pride in their university, and ensuring facility operations are organized and supportive of evolving student needs. All CCAs are members of the Department of Student Engagement and the Division of Student Affairs.

Responsibilities
Campus Center Assistant Staff Responsibilities

• Provide excellent, proactive customer service to all guests including accurate information to telephone and in- person questions regarding Chapman University and our facilities
• Complete active laps of the facility to provide visual security of the facilities and their furnishings/equipment; monitor and address potential safety/liability problems; report repair needs; maintain clean and organized shared facility spaces
• Ensure all equipment and furnishings are working properly and that facilities are clean and tidy
• Promote programs and services and provide support for activities and events taking place in the facility, ensuring all events are implemented in accordance with University policy
• Post signs, daily schedules and other administrative tasks as required
• Complete task list to-do's in the program management system as assigned by Lead Campus Center Assistants for the following functional areas: Building Operations, Community Engagement, Food Pantry, Marketing & Communications, and People Operations; communicate updates and mark tasks complete as necessary
• Attend all scheduled Campus Center Staff meetings and departmental training sessions
• Ensure appropriate use and return of Department of Student Engagement marketing materials
• Provide feedback in creating, documenting, and revising CCR policies and procedures
• Serve as a representative for the CCR at campus-wide involvement fairs and other sessions as determined by professional staff

Other duties as assigned

• Participate in and contribute to Department of Student Engagement programs, services, experiences, and resources as determined by supervisor.

Required Qualifications

• Ability to work 6-12 hours per week, during Campus Center operational hours, including some weekends
• Commitment to teamwork, customer service, collaboration, and providing service to students
• Demonstrated ability to anticipate and address customer needs
• Ability to exercise initiative, work independently, and hold high standards of dependability and accountability
• Excellent interpersonal skills working with a diverse group of individuals at all organizational levels, both inside and outside the University.
• Ability to use tact and diplomacy and to maintain a high level of confidentiality.
• Strong time management skills, including punctuality to arrive to shifts on-time, and the ability to prioritize duties when faced with interruptions, distractions, and fluctuating workload.
• Strong problem solving and conflict resolution skills.
• Courteous and confident demeanor when delegating and holding others accountable.
• Effective written and oral communication skills; strong editing and proofreading skills.
• Possess attention to detail, the ability to accept direction, and willingness to work and learn from colleagues and supervisor
• Ability to use standard office equipment including computer, copier, telephone
• Ability to utilize and/or learn computer software programs for position-specific and team administrative functions
• Ability to complete the ServeSafe Food Handling training program (provided through and paid for by the department)
• Minimum of a cumulative 2.5 GPA
  

Desired Qualifications

• Previous experience working directly with student union facilities and/or student involvement programming
• Familiarity with departments and organizations at Chapman
• Event planning and execution experience
• Familiarity with AV/Tech systems
• Knowledge of User Experience (UX) concepts
• Knowledge of or experience with campus policies and procedures
• Desire to gain knowledge of student development theory and issues relevant to higher education.
• Knowledge of topics related to student transitions, belonging, and needs in higher education.
• Knowledge of Microsoft Office, Humanity, 25Live, Cascade
• Ability to climb a ladder
• Ability to lift objects of 45 lbs

Special Instructions to Applicants

Quick Link

Minimum Number of References

Maximum Number of References

View or Apply

To help us track our recruitment effort, please indicate in your email – cover/motivation letter where ) you saw this job posting.